Forums/
Tapo Smart Camera
2 weeks ago
@Mvonk Hi, Thank you for the case report. I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards
0HELPFULS
Forums/
Feature Requests
2 weeks ago
@stu_uk Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
0HELPFULS
Forums/
Tapo Smart Camera
2 weeks ago
@onurex Hi, In this case, would you please send us a video showing the reported issue and tell me how you recorded the video if you still have the camera? We will analyze it and try to solve the...
0HELPFULS
Forums/
Tapo Smart Camera
2 weeks ago
@peval Hi, If the audio from the camera sounds muffled or unclear, you may try the following suggestions: 1. Make sure that there are no obstructions covering the microphone and speaker openings on...
0HELPFULS
Forums/
Tapo Smart Camera
2 weeks ago
@CeciUspa Hi, You can refer to the suggestions in this post to troubleshoot the reported issue. Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
2 weeks ago
@JDBF Hi, Currently, if you have enabled the Motion Detection and Person Detection feature, the camera will record all detected events, no matter if they are motion-detected or person-detected...
0HELPFULS