@0xboat Hi, Please provide the following information for further analysis when the camera is bound to the main account. 1. Please send me (@Solla-topee) the camera's MAC address via a private...

@tomfah Hi, I'm not sure what you mean by saying "At home page selecting 'Coming home' or selecting 'Going away' ", as on the Tapo app > Home tab, it's unable to add the Smart Action (Shortcut and...

@Robiko Hi, It seems the camera reboots automatically sometimes. You can refer to the following instructions to troubleshoot. What Can I Do if My Camera Frequently Stucks or Reboots? If the same...

@Tui25 Hi, Please provide a video showing the reported phenomenon for further analysis. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to...

AVNISH wrote @Solla-topee Sir Any Update- Regarding this These All Problems In C220. if possible please provide me Downgrade of firmware v1.3.2...

@hells_bells Hi, What's the model number of your camera? Such as Tapo C660 KIT or other models? If the camera is connected to the solar panel and fails to charge, please refer to the instructions...