@SToni Hi, You may refer to the following instructions to troubleshoot the reported phenomenon. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking...

@jacksfregio Hi, Typically, the camera will sync date and time with an NTP server after it connects to the internet. If the camera has incorrect date and time, you can refer to the following...

@ToniS85 Hi, Thank you for providing the information via private message. You can now factory reset and reconfigure your camera, then check if you can control it remotely. Best Regards

@Rooking Hi, Typically, if the camera works fine when connected to the router's Wi-Fi, the Ethernet connection will take effect after you connect the camera to the router with an Ethernet cable. In...

@nests9143 Hi, For the reported phenomenon of the Tapo C200, please try the following steps to troubleshoot. 1. Make sure that the camera is powered by the original power adapter that comes with the...

@moe-B14 Hi, If your camera Tapo C110 can't be configured successfully, please try the following steps. 1. Please make sure your router's 2.4G Wi-Fi network is working. If not, please contact your...