@Fbernier Hi, Thank you for the information provided. In your case, you can contact your retailer or the local support team to check whether your camera is under warranty. Best Regards

As smart home technology continues to evolve, video doorbell cameras have become an essential part of home security systems. In addition to providing high-definition video monitoring, the doorbell...

@KiwiDave Hi, Thank you for your feedback regarding the camera's model. I'll log it and forward it to the relevant team for evaluation. Can you provide the URL to the retailer's website that displays...

@Andy87 Hi, Typically, upgrading the camera's firmware will not reduce its ability to receive Wi-Fi signals. It's recommended to try the tips in this post. If the camera's Wi-Fi signal strength does...

@Caja2303 Hi, Usually, a solid green light on the camera means it's configured successfully. In your situation, do you have a problem watching the camera's live feed, or does the camera frequently go...

@Fbernier Hi, Please follow the steps below and provide the relevant information for further analysis. 1. Does the camera sound alarms continuously now? 2. Is the camera connected to a Tapo hub and...