@1Fran Hi, Typically, you can refer to the following instructions to troubleshoot when you fail to set up the Tapo camera. What should I do if I fail to configure Tapo Camera? In your situation,...

@Siamaand Hi, Please refer to the following instructions if you want to share your camera with your family. How to share my Tapo Smart Devices with family Best Regards

@Sks1659 Hi, You can try the following steps and see if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter and...

@MaulikV Hi, The Tapo app and the camera do not have the option to select the notification ringtone. However, if you have an Android phone, usually, you can go to your phone's Settings > Apps >...

@Jackal07 Hi, Please confirm the following information for the reported phenomenon for further analysis. 1. On the camera's Device Settings > Detection page, please send us the screenshots of the...

@wiimixer Hi, The following instructions may help you select the suitable settings. It's recommended to choose the Smart Mode on the Night Mode Settings page. Tapo Camera Day/Night Mode Selection...