@luissanchez Hi, If the camera keeps going offline, you can refer to the following instructions to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going offline?...

@Carlos_Filho Hi, We do not have firmware downgrade instructions and do not recommend downgrading the camera's firmware. In your situation, please provide a detailed description of the phenomenon you...

@summer_user Hi, Currently, the Tapo cameras do not support the feature to turn the alarm feature on/off via Smart Action. Could you please describe the detailed usage scenario you want to achieve?...

@Sammy2023 Hi, It's recommended to refer to the following instructions to troubleshoot for better audio quality. Troubleshooting for better audio quality of my Tapo camera Best Regards

@FunnyGiant Hi, You can refer to the following instructions to troubleshoot if you fail to set up the camera. What should I do if I fail to configure Tapo Camera? Please note that the camera supports...

@NicolasMP Hi, You can refer to the following instructions to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Please...