Forums/
Tapo Smart Camera
2025-10-22 06:28:28
@Karim_Kamel Hi, would you please send me (@Solla-topee) the camera's MAC address via a private message?
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Forums/
Tapo Smart Camera
2025-10-22 03:59:56
@Thanhtran209 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards
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Forums/
Feature Requests
2025-10-22 03:52:32
@Kelmi Hi, The Tapo C520WS does not have a hardware light sensor; it uses software algorithms to analyze image data and assess the current light conditions in the environment. We cannot decide...
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Forums/
Tapo Smart Camera
2025-10-22 03:39:51
@DavidDDDDD Hi, If you are from the United States, we recommend sending an email to forumsupport.usa@tp-link.com with the following information for further analysis. Subject: [Forum Escalation][ID...
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Forums/
Tapo Smart Camera
2025-10-21 12:47:10
@Colin1056 Hi, The Tapo C510W provides a 360° horizontal & 130° vertical view range. Currently, there are no settings on the camera to restrict the angle it will rotate. Best Regards
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Forums/
Feature Requests
2025-10-21 12:40:49
@Sankalpa89 Hi, could you please describe your usage scenario in detail and explain why you want the camera to monitor two different areas in opposite directions within 10 seconds?
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