@ALUser Hi, The reported phenomenon is not a known issue, and it's recommended to provide the following information for further analysis. 1. What's the model number of your router? 2. Please block...

@510530 Hi, Since I have not received similar feedback recently, and you have no other mobile device to test and compare, I think the reported phenomenon may not be limited to the camera or Tapo app,...

@Karmo Hi, For the reported phenomenon, please provide the following information for further analysis. 1. Please go to the camera's Device Settings > Detection page and send us the screenshots of the...

@TC260 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether this feature can be added to the product or...

@craggycraig Hi, For the reported phenomenon, please refer to the instructions below to troubleshoot. How to reduce motion detections from rain, snow or insects,etc Best Regards

@pjs_gsy Hi, For the reported phenomenon, please provide the following information for further analysis. 1. When you select the highest resolution on the Tapo app > camera's live view page, can you...