One of our controllers has 48 EAP-225 Outdoor APs. Today morning, when we logged into the controller cloud interface it showed up a new 2020-Jan-13 firmware upgrade avaialbility and we used "Batch Upg

Hi. I am struggling with setting up the Cluster Mode on my EAPs. I've changed SSID to the same name, but when I log into the web interface I don't have the 'Cluster' tab available.

My OC200 don't refresh users list correctly. I need to use the reconnect device to be able to see if the device is still connected or moved out from the EAP Wifi connection. Some users can be showed c

Dear Support, I created a SSID for WifiTest in Omada controller and i deleted sfter we finish testing but until now there are still client connected to the SSID that already deleted. We already restar

Why does color on portal (web portal / voucher portal) gets darkened? My Paid WiFi's portal with background image gets darkened. I thought that was normal. But when I set background color to white (on

I have 3x EAP225 v3 with multiple SSIDs on 2 different VLANs, thinking about adding an OC200 to support mesh (objective: fast roaming and band steering) All EAPs are connected to a POE smart switch -