Archer VR2800 (AC2800) DNS drop out error
Archer VR2800 (AC2800) DNS drop out error
Hardware Version :
Firmware Version : 0.3.0 0.9.1 v006c.0 Build 170809 Rel.42095n
ISP : iinet
Hi there,
My TP-Link VR2800 (Hardware version: Archer VR2800 v1 00000000) drops internet connection with connected devices with annoying regularity.
Current connected devices:
Apple TV (wired)
[*]Xbox 360 (wired)
[*]iPhone
[*]iPad mini
[*]Samsung Edge S7
[*]Nintendo Switch
[*]Dell XPS 15 laptop
When web surfing on the laptop, there are periods where DNS/timeout errors are returned in Chrome:
ERR_CONNECTION_TIMED_OUT
DNS_PROBE_FINISHED_NO_INTERNET
The suggestions I've seen are to reboot the router which does work but it can get these DNS errors every few minutes at times.
- I've checked the logs and the DSL connection is seemingly stable.
- I've set DNS servers to 8.8.8.8 and 8.8.4.4
I don't know how to diagnose this any further. Any ideas?
Cheers,
IMD.
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Did you resolve this issue. I have the same issue and been unable to solve it.
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Hi,
Is the model Archer VR2800?
What is the light status of it when the DNS error message pops up? Can you login to the web interface of the VR2800 at that time?
If so, please take a full screenshot of the status page to us and then we can do further analysis.
Good day.
Unikoman wrote
Did you resolve this issue. I have the same issue and been unable to solve it.
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Hi,
Is the model Archer VR2800?
Yes
What is the light status of it when the DNS error message pops up? Can you login to the web interface of the VR2800 at that time?
lights stay on , I noticed internet drops then wifi drops, then eventually comes back on. Also i can never do a speedtest on the downstreamm speed , always says i'm offline - please see screenshots below. basically this router is about 2 weeks old and never worked properly, tried all sorts of settings to get it fixed to no avail.
Previous router was a tp-link w8...never had this issues.
Internet is dropping several times a day, I'm unable to work from home.
Upstream | Downstream | |
---|---|---|
Current Rate (kbps) | 1020 | 18093 |
Max Rate (kbps) | 1264 | 19860 |
SNR Margin (dB) | 14.4 | 6.1 |
Line Attenuation (dB) | 8.6 | 17.5 |
Errors (pkts) | 8 | 38 |
If so, please take a full screenshot of the status page to us and then we can do further analysis.
Good day.
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