Change wifi channel on Deco M9

Re:Change wifi channel on Deco M9
2020-09-13 08:50:28

@Benayad2020M5 

 

NO matter how much you complaint... They won't listen or answer to this request... They know that they are at fault and will just keep mum on this.... 

The engineers are not interested in this development. Maybe they will have this feature in a new product that they want us to upgrade to. I am going to use these as good paper weight. I have already moved to Velop triband system. Worth the money. Deco is a good hardware with a crappy software... 

1
1
#187
Options
Re:Change wifi channel on Deco M9
2020-09-15 02:27:44

GIVE US BETA ATLEAST to change channels. 

2
2
#189
Options
Re:Change wifi channel on Deco M9 -Solution
2020-09-21 10:08:57 - last edited 2020-09-22 01:16:27

Hello all, sorry to respond late.

 

We have already noted all of your requests about choosing the wireless channels manually on the Deco system and they have been forwarded to the developers, they will publish new official firmware in the near future, not too long to wait, which will optimize the current channeling picking mechanism, it is suggested to wait for the new updates and confirm if that will help address any of your concerns.

 

I will try to explain why we don't give the Deco administrator the permission to manually choose a channel on the current Deco system, which may not precise but I will try my best:

 

Firstly, we need to clarify that the wireless channels on the current Deco firmware are not manually configurable as Deco automatically selects a 2.4GHz channel to use based on what it sees around it, selecting the channel that has the least interference. The 5GHz channel appears to be configured based on the region the device was manufactured for use in and they are apparently not auto-selected and are definitely not manually configurable.

 

Secondly, we need to reiterate what is the point of having a whole mesh Wi-Fi system in your network. The whole point of mesh networks is to give a seamless, unfettered, and performant experience for wireless networking, and thus a mesh network is "self-configuring" and "self-healing", the network automatically incorporates a new node into the existing structure without needing any adjustments manually by a network administrator and it automatically finds the fastest and most reliable paths to send data. If you change the wireless channel on the Deco nodes manually, it may give you the risk of losing the other Deco nodes and thus ruin your Deco system, you may need to start over again to reconfigure them.

 

What's more, it is not always easy to choose a clear wireless channel in your networks, you may need to test with all of them in order to find one that may be usable. Most importantly, crowded isn’t the same as busy, even though some channel scanning apps tell you one specific channel is busy, they don’t always measure other sources of congestion and interference. Non-Wi-Fi signals (like those from microwaves, Bluetooth devices, cordless phones, garage door openers, baby monitors, etc.) can all congest a channel but may not show up in a scan. So it’s possible that a channel can appear empty, while it is, in fact, saturated with other kinds of interference. 

 

Last but not least, other mesh systems such as Google Wi-Fi mesh (update here that Netgear Orbi is not the same mesh as Deco, Orbi is more like a router + an RE, so if we misunderstood it previously, we are sorry for that), don't allow users to change the channel manually either, which means when developing a mesh system, our developers have already taken all factors into serious consideration and choose the current one, the current Deco mesh system may not be perfect or even good, but we don't think it's just that awful or nonusable as some of you thought. If we need or we must do this change to allow you to change the channel, it will require a lot of research in the market and it is not that easy just like you said "just open the option", I think most users like you guys should understand it.

 

Hopefully, that answers your question but let us know if you need more details.

Recommended Solution
4
4
#190
Options
Re:Change wifi channel on Deco M9
2020-09-21 11:17:56

@TP-Link_Deco 

 

Orbi does allow channel change. Please do not mislead. 

2
2
#191
Options
Re:Change wifi channel on Deco M9
2020-09-21 13:14:22 - last edited 2020-09-21 13:19:43

@TP-Link_Deco 

 

Who in his right mind selected this post as "Best solution". It wouldn't surprise me if that was TP-Link_Deco themselfes.

 

This post is a total disrespect to your usersbase and even contains multiple lies.

 

1: The Deco's (atleast my Deco AX1300) do NOT select a least interfering channel on startup. Actually it really chooses a random channel, I know because this last weekend was a hell weekend wifi wise. I have rebooted my Deco's at least (and this is NOT a lie!) 14 times, half of the times because the Deco did NOT select the least interfering channel which I happen to know is channel 4+8.

 

2: The Deco's at 5 Ghz are NOT configured according to region. My Deco's have NEVER selected any 5Ghz channel other then 36 or 48, EVER! While in the Netherlands every channel from 36 through 140 is available! Check: shorturl.at/clVW0

 

3: Why would a MESH system not work when a manual channel selection is available? Mind to explain in (technical) detail? No? That's because it's B*LLSH*T! Which brings me to your next lie

 

4: Yes! Many other brands have MESH systems AND support manual channel selection. Why throw sand in our eyes with these stupid lies? Everyone here has internet and have the ability to see for themselfs. In the Netgear Orbi manual you are lying about, it's actually in the online user manual under "Specify basic WiFi settings" on page 78! There it says "6. To change the WiFi channel, select a number in the Channel list.". Check: shorturl.at/CLMSU

 

5: You don't think it's awfull that my two kids, and most importantly, my wife how gave me the thumbs up to invest $400 in this system keep complaining that they have full wifi signal but every thing they do keep ending in page not found? Youtube and netflix videos suddenly stopping. That's not awful to you? Seriously?

 

Let those people you regards as DUMB FOOLS decide for themself if a channel works or not. Most people manually selecting channel are people which are quite a bit smarter the you portrait them to be! They do not select the channel based on whether or not they are free but often test every channel seperately to find the best channel.

 

From now on I will hunt down every website that sells these units and I will post a link to this thread in their reviews section. Just to warn people about this and your additude towards your userbase and potential customers.

6
6
#192
Options
Re:Change wifi channel on Deco M9
2020-09-21 13:25:47

@IanPH Yeah, this is a crock -- I guess he thinks only idiots would buy Deco products. Nothing like insulting your customers! Luckily, I returned my Decos months ago. I was still subscribed to this topic because I was curious if TP-Link would come through for its customers, but since it's clear they will not it's finally time to unsubscribe. Good luck to all of you.

2
2
#193
Options
Re:Change wifi channel on Deco M9
2020-09-22 13:52:11

@TP-Link_Deco "Accepted solution" by whom? It looks like 176 replies signifies dissent in the community. There are plenty of WiFi Apps for PCs out there that show a 'spectrum analyser' type display for channel and signal strength.

It looks like functionality on this mesh system is being significantly curtailed in favour of simplicity for users.

Like others, I shall await new firmware releases anxiously.

0
0
#194
Options
Re:Change wifi channel on Deco M9
2020-09-22 14:30:48

I would not need to select the 5GHz frequency if it chose a good one.  The 2.4 channel finds the best slot and a I am happy with it.  Whereas 5 selects the same frequency as the whole neighbourhood.  So tons of contention and very poor performance.

 

I need to add 2 more decos.  Unless there is an update soon, I will sell this off and buy an Orbi system which seems to work much better.

 

TPLink are losing their reputation and market share due to simple things.  Shame.

0
0
#195
Options
Re:Change wifi channel on Deco M9
2020-09-22 17:32:42

@TP-Link_Deco 

 

Here is the screenshot of where you can choose the channels on Linksys Velop. 

The app can suggest and choose the best channel. However manual section is ALSO possible through Web UI. 

 

Here is the screenshot for disabling the WPS. 

PLEASE DO NOT MAKE FALSE STATEMENTS and get your engineers to work. 

2
2
#196
Options
Re:Change wifi channel on Deco M9
2020-09-22 17:57:42

@Saurabh_S Why do you need to turn off the WPS, when there is no WPS button on the Deco Router, it is totally controlled by the deco app. Out of curiosity I just want to know the purpose

0
0
#197
Options