VR600V phone setup - DTMF
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I have an Internet phone setup on VR600V and it works well, but I am not able to use tone options (DTMF).
In the phone setup I see no options to turn DTMF on or off.
Has anyone solved this problem already?
Hoping to get helpful answers.
Cheers,
Tad
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Hi Tad,
This modem does not support change the tone options (DTMF).
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Kevin_Z wrote
Hi Tad,
This modem does not support change the tone options (DTMF).
Hi Kevin,
Are you serious? This is very poor quality product then. TP Link should do something about it and do it URGENTLY!
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Hi Kevin,
It is unfortunate you provided incorrect information. Working for TP Link you should know or if not sure, ask.
On the "Telephone Numbers" Advanced options DTMF can be configured. DTMF should be set "In-band"
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Hi Tad,
The user guide(page 29) of this modem mentioned the DTMF Relay Setting, we thought you wanted to change the tone of the call.
https://static.tp-link.com/Archer%20VR600v(EU)_V2_UG.pdf
DTMF Relay Setting: DTMF is Dual Tone Multi Frequency. Options available are SIP-Info, RFC2833, and In-band. If you are unsure which one to choose, please always keep the default value.
• SIP INFO: If it is selected, the modem router will capture the DTMF tone and transfer it into SIP form. Then it will be sent to the remote end with SIP message.
• RFC2833: If it is selected, the modem router will capture the keypad number you pressed and transfer it into digital form then send to the other side; the receiver will generate the tone according to the digital form it receives. This function is very useful when the network traffic congestion occurs and it still can remain the accuracy of DTMF tone.
• In-band: If it is selected, the modem router will send the DTMF tone as audio directly when you press the keypad on the phone.
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Kevin_Z wrote
Hi Tad,
The user guide(page 29) of this modem mentioned the DTMF Relay Setting, we thought you wanted to change the tone of the call.
Is this what my original question said?
I found the answers, though it took me a while to find them, while your reply did not help.
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Hi Tad,
The DTMF cannot be turned on/off yet.
Sorry for the inconvenience caused here.
Have a nice day.
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