Creepy problem with USB ports

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Creepy problem with USB ports

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Creepy problem with USB ports
Creepy problem with USB ports
2019-04-06 14:18:49 - last edited 2019-04-10 02:29:27
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: 0.3.0.0.9.1 v006c.0 Build 170809 Rel 42095n

Hi,

I have a creepy problem with my USB port on the Archer VR2800 problem. Can someone help me please. 

 

I have two external hard drive 500GB and 4TB. When I plugin the 500 Gb drive to the USB port it gets recognised and I can use it as a network drive. 

 

As soon as I plug in my 4TB Drive the problem starts after the drive is detected. 

- the Internet stops working 

- I cannot login to the router. 

Totally blocked. I then have to remove the drive and restart the router to get it normal.

 

The same happens with both the USB ports. My 4TB Drive as high resolution 4k movies on it. 

 

Can someone help me with this as I don't know what is going on. Thanks. 

 

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#1
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1 Accepted Solution
Re:Creepy problem with USB ports-Solution
2019-04-09 07:38:21 - last edited 2019-04-10 02:29:27

Hi,

 

What is the model number of the 4TB HDD? And what is the format?

 

Meanwhile, it is suggested to disable media server to give it a shot.

 

Any updates, please let us know. 

 

Good day. 

mphil wrote

Hi,

I have a creepy problem with my USB port on the Archer VR2800 problem. Can someone help me please. 

 

I have two external hard drive 500GB and 4TB. When I plugin the 500 Gb drive to the USB port it gets recognised and I can use it as a network drive. 

 

As soon as I plug in my 4TB Drive the problem starts after the drive is detected. 

- the Internet stops working 

- I cannot login to the router. 

Totally blocked. I then have to remove the drive and restart the router to get it normal.

 

The same happens with both the USB ports. My 4TB Drive as high resolution 4k movies on it. 

 

Can someone help me with this as I don't know what is going on. Thanks. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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5 Reply
Re:Creepy problem with USB ports
2019-04-06 19:02:24 - last edited 2019-04-09 07:38:38
What formats are the USB drives as TP-Link does not work with some formats such as the Apple formats.
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#2
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Re:Re:Creepy problem with USB ports
2019-04-08 23:52:39 - last edited 2019-04-09 07:38:38

Thanks. Do you know what file systems are supported by to link? I do not use Apple mac. 

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#3
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Re:Creepy problem with USB ports-Solution
2019-04-09 07:38:21 - last edited 2019-04-10 02:29:27

Hi,

 

What is the model number of the 4TB HDD? And what is the format?

 

Meanwhile, it is suggested to disable media server to give it a shot.

 

Any updates, please let us know. 

 

Good day. 

mphil wrote

Hi,

I have a creepy problem with my USB port on the Archer VR2800 problem. Can someone help me please. 

 

I have two external hard drive 500GB and 4TB. When I plugin the 500 Gb drive to the USB port it gets recognised and I can use it as a network drive. 

 

As soon as I plug in my 4TB Drive the problem starts after the drive is detected. 

- the Internet stops working 

- I cannot login to the router. 

Totally blocked. I then have to remove the drive and restart the router to get it normal.

 

The same happens with both the USB ports. My 4TB Drive as high resolution 4k movies on it. 

 

Can someone help me with this as I don't know what is going on. Thanks. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#5
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Re:Re:Creepy problem with USB ports
2019-04-09 12:56:38
Thanks Kevin. Disabled the media server and it works fine. No issues at all. Thanks again for the help.
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#6
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Re:Re:Re:Creepy problem with USB ports
2019-04-10 01:35:58

Hi,

 

Glad to hear that it works fine. Congrats. ^_^

 

If need any further help, do not hesitate to contact us. 

 

Good day. 

mphil wrote

Thanks Kevin. Disabled the media server and it works fine. No issues at all. Thanks again for the help.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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