Why are TP-Link still selling this rubbish?
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I thought I was buying one of the best Modem Routers on the market, but it turns out after reading this and other forums that it is a heap of junk that simply does not work.
Firstly I will qualify this statement by saying I have two other modem routers and one other router all of which work perfectly so there is absolutely no issues with my broadband connection or connected devices, The modem routers I use as range extenders and the other router for outdoors use and they are both TP-Link. However the third is a BT Homehub (5) which I am replacing with the VR2800 because of the limitations of the Home Hub. I should also say that I have alwaws been able to receive 2.4 and 5GHz wifie on my iPhone and other devices. In fact I can still connect to both the other wired mrouter and modem router. However this is not a solution as the router is an outdoor directional device and it points away from my house to a weather station. The modem router runs a seperate network within the house and therefore, for example, I cannot print to my primary network printer if connected to this secon modem router.
The issues I have and which are well documented here by others are:
Wifi on 2.4GHz on principle and guests networks keep dropping out randomly although the status still shows them as both working with no reported errors.
The 5.0GHz networks both principle and guest cannot be connected to because it keeps displaying a message that the password is incorrect. WHEN IT IS NOT
Wired connections work well and I even get better dowload and upload speeds than I did with the BT Home Hub.
I have tried every suggestion here and on other forums, but nothing works, other than constantly rebooting the VR2800
My questions are: Why do TP-Link keep selling this rubbish modem router? What a waste of money. Can I get a refund?
Thank you for responding and taking your points in order as you write them.
Firstly, how I connect the other routers is irrelevant, for two reasons. Firstly if I disconnect all network cables except for one to a PC the problem still exists and secondly I do not have any issues with any wired devices (except the network printer – It take over two minutes to start printing from any connected PC, but instantly from any wifi connected device!).
The operation mode of the VR2800 is as DSL modem router.
The wifi internet connection dropout is completely random and it can run for two minutes, two hours or more, but on average I am restarting the VR2800 at least six times every 24 hours. Restarting is the only way to bring the wifi internet connection back on.
When the wifi internet connection drops out I can still connect to the 2.4GHz main and guest networks, but with no internet access. For example, I can print, access the VR2800 web interface as well as other connected devices over wifi, but I cannot access the internet over wifi. During the time of ‘wifi outage’ I can still access the internet from wired PC’s, just not over wifi.
When I have a wifi internet outage I can still see and access the the 2.4GHz channels, just no internet connection. It is connected, but no internet access.
However, The 5.0GHz channels can be seen and not connected to at any time. There is a message that states Incorrect password. IT IS NOT INCORRECT. I have tried changing the password several times, but still no connection. This happens with the main and guest networks. There is absolutely nothing wrong with the wifi connection equipment (mobile phones and tablets) because all of them can connect to two other TP-Link Routers broadcasting the internet on a 5.0GHz band and all have speeds as expected for that frequency.
I can log into the VR2800 web interface when there is a wifi internet outage using both wired and wifi connected devices.
