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KC120 doesn’t record movements

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KC120 doesn’t record movements

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KC120 doesn’t record movements
KC120 doesn’t record movements
2019-06-20 13:58:06

Hi,

I can see live video but cannot record, when I click the record button nothing happens, it just reloads.

Also, It dosen’t send push notifications and even thou it says that it has been an activity on the camera view its not recorded and the activity timeline is empty. I have posted this in another thread (kasacam TP120 not registering movements)

 

What can be wrong?

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#1
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5 Reply
Re:KC120 doesn’t record movements
2019-06-24 09:53:47
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#2
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Re:KC120 doesn’t record movements
2019-06-24 12:24:16

Thanks, but please use this thread so that the creater of the other thread doesn´t get notifications on my problem.

 

Actually all of a sudden (I didnt do anything) the notifications started to work (two weeks after installation). But I cant see the recordings, its just a black screen with the date of the recording, I can´t hear or see anyhing. Is there a dealy?

 

BR
/A

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#3
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Re:Re:KC120 doesn’t record movements
2019-06-25 10:28:45

Hi,

 

Thanks for your reply.

 

Could you please show us a picture of the current blackscreen？

 

What is the mac address of the KC120 as well?

 

Thanks in advance, and have a nice day. 

 

 

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#4
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Re:Re:Re:KC120 doesn’t record movements
2019-06-26 09:42:03

MAC adress: D8:0D:17:37:CA:88

 

 

Thanks

/A

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#5
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Re:Re:Re:Re:KC120 doesn’t record movements
2019-06-28 07:05:11

Hi,

Thanks for your reply.
Our engineer will email you later, if you are willing to do further analysis, please check your inbox.

Please wait a while until they reach out to you.

Thanks for your understanding and cooperation in advance, and have a nice day.

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#6
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