Archer C6 2.4G band stops working, disable then enable restores
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
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I have no idea what the firmware version of A6 is. I am just making the point that this issue is not confined to the C6. The firmware on my C6 is 1.3.4 but I have never seen this issue.
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Today my Archer A6 (FW 1.3.6) experienced another crash. In the logs there was a new connection from Samsung Galaxy S7 Edge at the exact moment of crash. Does anyone here owns this phone to test this theory?
I am keeping logs of the event. Ask me if you need those.
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I've seen it. And?
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So are you rolling back to the 1.3.6 version now? Is your Archer A6 a US version or EU version?
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Hello, for me the most stable version was 1.3.4. But, still unreliable.
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Kevin_Z wrote
So are you rolling back to the 1.3.6 version now? Is your Archer A6 a US version or EU version?
I was already on 1.3.6 for A6 V.2 EU version.
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