Archer 2800 Single Connection over PPPoA
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Today I've joined fiber connection to local ISP.
I can connect to the internet from my PC, which is connected via 1gb RJ-45, and from that machine only.
I cannot get internet connection in my nVidia Shield streamer, that's also connected via cable to another LAN port, nor can I access the router from the web interface at 192.168.1.1. That address worked before I connected the ISP to the WAN/LAN port.
I must point out that before the UI went silent on me, it was configured to use Othe connection type with PPPoA VPC/VPI 8/48.
Has anyone encountered such a issue?
What's going on here?
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The configuration on the ISP's side was wrong; they said the connection type was PPPoA while it was actually IPoE (regular Ethernet from the box).
This explains the reason I could't find the Archer's configuration UI since http://192.168.1.1 was not available on the ISP's side.
Thank you kevin_z for your time, I highly appreciate it!
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What is the IP and gateway obtained by the streamer? Is there any other settings need to be enabled to make it work? Like port forwarding.
For the streamer, it is recommended to contact their tech support to get some help then we can change the corresponding settings on the router to make it work.
To login to the web UI, with computer connected to the router, you can enter 192.168.1.1 or tplinkmodem.net to login; Or you can check the gateway obtained by computer and use it to access the web UI. Below is the instruction:
https://www.tp-link.com/support/faq/838/
For the internet connection type, cause you can get internet from the router already, it does not matter; we can focus on the first 2 issues mentioned above.
Good day.
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The configuration on the ISP's side was wrong; they said the connection type was PPPoA while it was actually IPoE (regular Ethernet from the box).
This explains the reason I could't find the Archer's configuration UI since http://192.168.1.1 was not available on the ISP's side.
Thank you kevin_z for your time, I highly appreciate it!
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You are welcome, glad to hear that you find out the root cause and figured it out.
Thanks for your valued reply as well.
If need more help in the future, do not hesitate to contact us.
Good day.
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