Archer VR400 can't ping router from outside network?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer VR400 can't ping router from outside network?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer VR400 can't ping router from outside network?
Archer VR400 can't ping router from outside network?
2019-09-13 07:05:01 - last edited 2019-09-16 08:43:19
Model: Archer VR400  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0070.0

trying to host a web service through my VR400, port redirection works fine but i cannot ping the router from the external network?

i looked extensively through the routers interface, i couldn't find an option to allow icmp messages from the external internet. I am able to ping the router from the internal network and it responds.

Any help is greatly appreciated.

  0      
  0      
#1
Options
5 Reply
Re:Archer VR400 can't ping router from outside network?
2019-09-16 08:58:09

@cantping 

 

How did you ping it from external network? You can show us a screenshot of the ping result. 

 

And may I know why do you want to ping it from the external network? 

 

FYI, you can find ICMP-Flood Attack Filtering under Advanced > Security > Firewall & DoS Protection page.

 

Good day. 

 

  0  
  0  
#2
Options
Re:Archer VR400 can't ping router from outside network?
2019-10-29 07:03:07

@Kevin_Z 

 

Hi Kevin,

Just using the standard ping command on Linux. Here is the ping image for both the URL and the associated IP: https://imgur.com/a/UVNIQNk

I have a web service there that people need to be able to ping for testing purposes.

"FYI, you can find ICMP-Flood Attack Filtering under Advanced > Security > Firewall & DoS Protection page."

Does this allow pinging? I guess i will test it now. Thank you for your input.

  0  
  0  
#3
Options
Re:Archer VR400 can't ping router from outside network?
2019-10-29 07:12:05

The ICMP Flood Filtering setting does not allow the device to be pinged, this issue is till unresolved.

  0  
  0  
#4
Options
Re:Archer VR400 can't ping router from outside network?
2019-11-01 07:08:39

@cantping 

 

Theoretically, the ICMP Flood filtering settings won't affect the ping service. 

 

You can disable DOS protection to rule out it. Meanwhile, did you ping the WAN IP of the VR400 or the LAN IP + port number of the web server? 

 

Please show us a screenshot of the ping results. 

  0  
  0  
#5
Options
Re:Archer VR400 can't ping router from outside network?
2020-06-26 18:54:24

For anyone else with the same problem, I found the setting hidden under advanced > system tools > administration > ICMP ping.

 

Not the fi

  3  
  3  
#6
Options

Information

Helpful: 0

Views: 3518

Replies: 5