Not able to setup smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Not able to setup smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

BDN

2019-10-24 08:00:05 - last edited 2019-10-24 16:19:43

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-10-24

Not able to setup smart plug

2019-10-24 08:00:05 - last edited 2019-10-24 16:19:43

Model: HS110

Hardware Version: V3

Firmware Version:

Trying to setup a new plug in kasa (have already 3 running).

However, in the KASA, when adding a new plug, I get a message to connect to WIFI. I'm already connected to Wifi (and can switch on/off the other 3 plugs).

It's the same wifi router as the 3 other plugs are connected to so not sure what is going wrong

1 Reply

Kevin_Z

2019-10-25 09:52:47

Posts: 21609

Helpful: 5055

Solutions: 2546

Stories: 21

Registered: 2018-12-24

Re:Not able to setup smart plug

2019-10-25 09:52:47

@BDN

What is the APP version and the OS version of your smart phone?

You can update the OS version of your smart phone to the latest one and reconfigure the HS110.

Besides, you can change another smart phone to set it up.

May it help and have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Not able to setup smart plug

Not able to setup smart plug

Information

Voters 0

Tags