my archer vr 400 is not showing 5ghz band connection

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my archer vr 400 is not showing 5ghz band connection

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my archer vr 400 is not showing 5ghz band connection
my archer vr 400 is not showing 5ghz band connection
2019-12-02 09:09:26 - last edited 2019-12-03 03:24:30
Model: Archer VR400  
Hardware Version:
Firmware Version: 0.2.0 0.9.1 v0070.0 build 170719 rel.63031n

archer vr 400 is not showing 5ghz band connection

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#1
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10 Reply
Re:my archer vr 400 is not showing 5ghz band connection
2019-12-03 03:27:26

@manolis888 

 

Please ensure that the 5GHz wifi led is on; and you can login to the web UI of the VR400 to confirm whether the 5GHz wireless broadcasting is enabled or not. 

https://www.tp-link.com/support/faq/1200/

 

And your client should support 5GHz as well. 

 

You can hard reset the VR400 and reconfigure it to give it a go also. 

 

May it help. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#3
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Re:my archer vr 400 is not showing 5ghz band connection
2020-04-24 15:05:29

@Kevin_Z my router also not shown 5ghz wifi. i already update the firmware, reset the router, still it won shown. can you help me

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#4
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Re:my archer vr 400 is not showing 5ghz band connection
2020-05-18 13:02:44

@manolis888 

 

I confirm to face the same identical issue:

- 5GHz band

- No other wifi ssid/signals (checked with wifi scanner)

- different client devices

- different wifi standards (a, n, ac)

- different band (auto, 20MHz, 40MHz, 80MHz)

 

always the ssid is only sometimes visible, many times auto authentication fails, few times connection is extablished.

I see online that this is a common issue so i guess it's FW problem.

Please solve, VR400 without 5GHz is not worth the money.

 

If using 2.4GHz band, everything works like charm.

 

My HW: Archer VR400 v2 00000000
My FW: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n
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#5
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Re:my archer vr 400 is not showing 5ghz band connection
2020-08-03 12:45:35

@guZ 

Me too

I assume this isn't solved yet?

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#6
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Re:my archer vr 400 is not showing 5ghz band connection
2020-10-11 06:32:33

I'm also having this issue. It worked for a bit and then suddenly stopped. I did a factory reset for my router and it started working, but then it stopped again! 

 

I'm really regretting buying this router

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#7
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Re:my archer vr 400 is not showing 5ghz band connection
2020-10-11 13:12:37

Même problème pour moi.

La bande 5Ghz est bien activée, SSID diffusé, canal auto

Le firmware est dit à jour.

 

Autre question : sur l'interface d'admin, le français n'est pas proposé dans l'onglet langue. Mais après un redémarrage, l'onglet est toujours sur anglais et la page s'affiche en français !

 

Cordialement

Annie

 

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#8
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Re:my archer vr 400 is not showing 5ghz band connection
2020-10-12 01:39:02

@Murrly @jdawg2020 

Good day.

Thank you very much for your time and patience.

May I know where are you located?

How long have you had the modem and when did this issue start?

Later we would like to forward your case by email and please have a check of your message box.

Thanks a lot.

 

And if anyone who had the same issue, please feel free to post it here.

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/
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#9
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Re:my archer vr 400 is not showing 5ghz band connection
2020-10-12 09:44:55

@ manolis888 

 

Bonjour,

 

J'ai réussi à récupérer le wifi 5 Ghz hier soir en téléchargeant le dernier firmware (0.6.0 0.9.1 v0070.0 Build 200713 Beta.34548n ) et en l'installant.

Dès que la mise à jour du firmware a été terminée, le wifi 5 Ghz est apparu et j'ai pu m'y connecter depuis mon pc et mes smartphones compatibles.

 

Pour la langue d'affichage, le français n'est pas encore disponible (version pas terminée) d'après la hotline, c'est mon PC qui fait la traduction automatique.

 

Cordialement

Annie

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#10
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Re:my archer vr 400 is not showing 5ghz band connection
2020-10-12 10:22:34

@Mamannie 

Where did you get version 200713 from? 

On tp link site there is only 200706 with date 28-06-2020.

Be careful, I'm talking about hardware version TWO (V2) 

 

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#11
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Re:my archer vr 400 is not showing 5ghz band connection
2020-10-12 11:14:53

@ manolis888 

 

Il faut aller sur le site TP-Link France téléchargements 

https://www.tp-link.com/fr/support/download/archer-vr400/v2/

 

ensuite aprèsa avoir séléctionné la V2 matérielle, aller sir Firmware

https://www.tp-link.com/fr/support/download/archer-vr400/v2/#Firmware

 

J'ai téléchargé la version 2020 qui s'est ensuite mise à jour seule.

 

Annie

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#12
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