TP-LINK RE580D not connecting to any 5ghz?

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TP-LINK RE580D not connecting to any 5ghz?

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TP-LINK RE580D not connecting to any 5ghz?
TP-LINK RE580D not connecting to any 5ghz?
2019-12-11 16:15:17 - last edited 2021-12-30 06:09:25
Model: RE580D  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20171220 Rel. 57215

 

After hours of testing i can not connect to any 5ghz Network.

 

Status always says 5ghz: "No Signal"

 

I tried switching channels 36, 40, 100

I tried disabling security
The 5ghz Led only lights up on reboot and never lights up again whatever i do.

I can find the 5ghz Network with Wireless Scanner from RE580D Andmin interface at full Signal.

2.4ghz is working as expected.

Extend Network is disabled for 2.4 and 5ghz.

5ghz is not working even if i disable 2.4 connection.

RE580D has the lates firmware.

VR900v has the lates firmware.

Fritzbox has the lates firmware.

Distance to Router approx 5m.

Not connecting to Fritzbox 7460 and TP-LINK VR900v on 5ghz. 

All other devices iphone, ipad, Macbook, Alexa, Samsung Tv can connect to the 5ghz Network.

 

VR900v setup.

  • SSID: ALICE
  • Security: WPA / WPA2 Personal
  • Version: WPA2-PSK ( AES )
  • Password: xxx
  • Mode: 802.11a/n/ac mixed
  • Channel: Automatic
  • Channelwidth: Auto
  • TX: High

 

RE580D setup:

  • SSID: ALICE
  • Security: WPA2-PSK
  • Password: xxx


 

The reboot log looks like this:

0 days 00:00:04      OTHERS     INFO    Booted the system. 
0 days 00:00:04      DHCPS      INFO    DHCP server started 
0 days 00:00:07      DHCPS      INFO    Received a request packet from 70:4D:7B:28:C8:B0 
0 days 00:00:07      DHCPS      INFO    Sent an NAK packet 
0 days 00:00:07      DHCPS      INFO    Received a discovery packet from 70:4D:7B:28:C8:B0 
0 days 00:00:09      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:00:09      DHCPS      INFO    Received a request packet from 70:4D:7B:28:C8:B0 
0 days 00:00:09      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:00:12      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 3, 0. 
0 days 00:00:13      WIRELESS   INFO    2.4G successfully connected to the front end. 
0 days 00:00:13      WIRELESS   INFO    Key exchange between 2.4G and the front end started. 
0 days 00:00:13      WIRELESS   INFO    Key exchange between 2.4G and the front end succeeded. 
0 days 00:00:16      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:19      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:19      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 192.168.1.100 
0 days 00:00:19      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:00:21      DNS        ERROR   DNS probing failed, DUT can not get a dns server. 
0 days 00:00:21      NTP        ERROR   NTP detection failed. 
0 days 00:00:21      DHCPC      INFO    DHCP obtained an IP address 192.168.1.100 
0 days 00:00:21      DHCPS      INFO    DHCP server stopped 
0 days 00:00:26      DNS        INFO    DNS detection succeeded. 
0 days 00:00:26      NTP        INFO    NTP detection succeeded. 
0 days 00:03:45      WIRELESS   INFO    2.4G front end exited: 0, 7 
0 days 00:03:48      WIRELESS   ERROR   2.4GHz disconnected from the front end. 
0 days 00:03:49      DHCPS      INFO    DHCP server started 
0 days 00:03:52      WIRELESS   INFO    2.4G successfully connected to the front end. 
0 days 00:03:52      WIRELESS   INFO    Key exchange between 2.4G and the front end started. 
0 days 00:03:52      WIRELESS   INFO    Key exchange between 2.4G and the front end succeeded. 
0 days 00:03:52      DHCPS      INFO    Received a request packet from 70:4D:7B:28:C8:B0 
0 days 00:03:52      DHCPS      INFO    Sent an NAK packet 
0 days 00:03:52      DHCPS      INFO    Received a discovery packet from 70:4D:7B:28:C8:B0 
0 days 00:03:54      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:03:54      DHCPS      INFO    Received a discovery packet from 00:14:EE:08:D0:6A 
0 days 00:03:56      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.101 
0 days 00:03:57      DHCPS      INFO    Received a request packet from 70:4D:7B:28:C8:B0 
0 days 00:03:57      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:03:57      DHCPS      INFO    Received a discovery packet from 00:14:EE:08:D0:6A 
0 days 00:03:57      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.101 
0 days 00:03:57      DHCPS      INFO    Received a request packet from 70:4D:7B:28:C8:B0 
0 days 00:03:57      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:03:57      DHCPS      INFO    Received a request packet from 00:14:EE:08:D0:6A 
0 days 00:03:57      DHCPS      INFO    Sent an ACK packet to 192.168.0.101 
0 days 00:03:58      DHCPS      INFO    Received a request packet from 4C:EF:C0:64:B7:2B 
0 days 00:03:58      DHCPS      INFO    Sent an NAK packet 
0 days 00:04:00      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:04:03      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:04:03      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 192.168.1.100 
0 days 00:04:03      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:04:05      DHCPC      INFO    DHCP obtained an IP address 192.168.1.100 
0 days 00:04:05      DHCPS      INFO    DHCP server stopped 
0 days 00:05:17      WIRELESS   ERROR   5G failed to connect to the front end: ASSOC 1, 22. 
0 days 00:05:17      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 1, 0. 
0 days 00:05:40      WIRELESS   ERROR   5G failed to connect to the front end: ASSOC 1, 22. 
0 days 00:05:40      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 1, 0. 
0 days 00:08:24      WIRELESS   ERROR   5G failed to connect to the front end: ASSOC 1, 22. 
0 days 00:08:24      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 1, 0. 

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#1
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1 Accepted Solution
Re:TP-LINK RE580D not connecting to any 5ghz?-Solution
2021-12-29 15:07:35 - last edited 2021-12-30 06:09:25

@SteenArnecke @Kahzul sorry about the delay. 

 

Hello everyone, 

As this thread is a bit old, we suggest starting a new thread with case here and we could try to help look into the concern further. 

 

  • Beta Note: Fixed  RE580D Failed to connect TP-Link Archer VR900v 

RE580D V1  Beta Firmware Download 
https://static.tp-link.com/2019/201912/20191213/re580d-up-ver1-0-0-P1[20180720-rel34021].zip

 

Note:1. please review Terms and Conditions for TP-Link Beta Firmware before try this beta firmware:
2. please identify device hardware version on device label before update the beta, beta is for RE580D V1 only

 

For RE not detect or failed to connect to 5Ghz Wi-Fi, kindly try some suggestions here: 

 

  • Case1: If RE did not detect router 5Ghz WiFi, refer to the thread below and change router channel to 36/40/44/48

[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router

 

If above doesn't work,  please start a new thread, with 1) model of router/ AP  2)  a photo of Router 5Ghz wireless settings 3) When RE scan for 5G, could RE detect nearby or neighbors 5Ghz signal? 
 

  • Case 2: If RE was able to detect router's 5Ghz signal, but 5Ghz Led did not light up on RE:

 

Please refer to this thread for more troubleshooting tips : 
Has connected to TP-Link extender but no internet, what can I do?

  •  Verify your Wi-Fi password by forgetting your 5Ghz Wi-Fi network on cell phone first :  

Go to Settings-> Wi-Fi on your phone, Tap (or Long press  the router's Wi-Fi name  ->Forget / Delete the network 
Please reconnect to your router Wi-Fi, it will ask for a password, will it accept your router password?


If above doesn't work,  please start a new thread, with 1) model for router/ AP  2)  a photo of Router 5Ghz wireless settings 3) what Led status on RE, and  error after RE set up process

 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#38
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Re:TP-LINK RE580D not connecting to any 5ghz?
2019-12-12 11:45:57

@wookii 

 

Thanks for your requesting. 

 

We are working on it and trying to figure it out. 

 

Please wait a while, any updates, I will let you know immediately. 

 

Thanks for your kindly understanding. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:TP-LINK RE580D not connecting to any 5ghz?
2019-12-13 11:58:29 - last edited 2021-12-30 06:08:46

@wookii 

 

Thanks for your waiting.  We have released a beta firmware which you can install to test its performance.

 

I have emailed you, you can check your inbox. 

 

Any updates, please let me know. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#3
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Re:TP-LINK RE580D not connecting to any 5ghz?
2019-12-14 10:50:09 - last edited 2019-12-14 13:53:24

@Kevin_Z

 

Thank You Kevin_Z!

 

This firmware is working as expected.

 

Have a nice christmas time,

Dennis

 

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#4
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Re:TP-LINK RE580D not connecting to any 5ghz?
2019-12-17 06:44:57

@wookii 

 

Hi Dennis, thanks for your reply. Glad to hear that you sorted it out. 

 

Now you can use it to boost the wifi signal and enjoy the internet. 

 

Have a good christmas time too. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#5
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-04-19 19:25:36

@wookii I am having the same issue. Please send me the beta firmware. TY!

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#6
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-04-20 18:39:33

@Kevin_Z   I am having the same issue. Please send me the beta firmware. TY!

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#7
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-04-26 16:08:55

hello

 

i have similar problem

Router:

AsusDSL-AC68U

 

Extender:

Model: RE580D

Hardware Version: V1
Firmware Version: 1.0.0 Build 20171220 Rel. 57215


 

Didnt see any 5GHz

 

Few lines from reboot log:

0 days 00:00:04      OTHERS     INFO    Booted the system.
0 days 00:00:04      DHCPS      INFO    DHCP server started
0 days 00:00:13      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 3, 0.
0 days 00:00:13      WIRELESS   INFO    2.4G successfully connected to the front end.

 

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#8
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-04-27 11:36:41

@Glusia 

I have emailed you with the beta firmware, you can check your inbox. 

 

Any updates, please let me know. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#9
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-04-27 17:48:04
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#10
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-05-13 12:26:09

@Kevin_Z can I have the beta firmware as well? Im facing the same problem.

 

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#11
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