Chromecast Ultra Keep Disconnecting From Wifi
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My Chromecast Ultra keep disconnecting with wifi after I use new TP-Link C1200. This is never happen with my old router.
I tried many suggested solution on Google but still no luck. When I factory reset Chromecast, I can use it for a while only. And when I tried to connect it again, Google Home apps said "connect to your wifi to cast" even my phone already connected to same wifi that my Chromecast connected on.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, what about other devices? Do they have stable wireless connection?
What kind of troubleshooting you have done? Have you ever tried to change the wireless channel and channel width?
When the Chromecast stops working, please check its IP address and gateway; then try to ping it from the local smart phone/laptop and show us the ping result.
Besides, may I know when and where did you buy this router?
Thanks in advance, and have a nice day.
- Copy Link
- Report Inappropriate Content
Yes other device got stable connection, only with Chromecast Ultra I faced this problem. But the old router i didn't have any problem with Chromecast.
About channel and width, yes I tried but the problem still persist.
When the Chromecast Ultra stopped working, I cannot see its IP address and gateway.
I didn't bought this router, I get it from my ISP provider. I applied for home fibre internet and they gave me this router.
- Copy Link
- Report Inappropriate Content
Thanks for your rpely. Please upgrade the firmware to the latest one first.
Below is the download link:
https://www.tp-link.com/support/download/archer-c1200/v1/#Firmware
After installed the new firmware, please test the performance of chromecast.
Good day.
- Copy Link
- Report Inappropriate Content
I am sorry, but after checking, the latest firmware for Unifi user now same like mine right now.
It's mean that my firmware for my router installed is the latest one right now.
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Shahril I'm having the same problem. We got the TP-Link Archer AX-1500 this week, and every day since then I have had to reconnect my Chromecast. And at first my phone can't locate it or connect. I've spent hours on this so far.
My router firmware is up to date.
- Copy Link
- Report Inappropriate Content
I used to have the same problem till I set the dns server manually. Use main dns 8.8.8.8 and secondary 8.8.4.4.. It looks fine till now.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@tvfan Can you give a step-by-step of what you did? Turns out my fix didn't fix it.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 3460
Replies: 9
Voters 1
