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Archer VR1210v wifi problems

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Archer VR1210v wifi problems

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Archer VR1210v wifi problems
Archer VR1210v wifi problems
2020-01-20 14:14:00 - last edited 2020-01-21 05:58:24

Hello!
Just bought the modem/router in subject, and I've manually configured with apparently with no issues...

 

Let me explain better.

First of all I've immediately upgraded to the latest firmware version ( Archer VR1210v(IT)_V1_190719) like stated everywhere  :)

 

The modem connects very well to the network (ADSLv2, PPPoE...) very well and works like a charm. 

On the other hand, I've configured the internal network interface on the network 192.168.0.x with DHCP on the range 192.168.0.2 to 192.168.0.50.

I've 12 wireless and 3 wired  devices.

At first everything works well. After let's say 30mins some of the wireless devices are not reachable anymore from the other devices (eg. I've 4 security cameras which I ping from an iMac and they do not reply anymore)

for some of them, they are reachable from a wired devices, while some other are not reachable anymore.

I reboot the device (or the Archer) and everything starts working fine again. After a short time... The problem occurs again...

 

I really do not know what to do, anyone experienced the same issue? I'm right then and there to give it back...

 

thanks and ciao!

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#1
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13 Reply
Re:Archer VR1210v wifi problems
2020-01-21 05:58:12 - last edited 2020-01-21 05:58:24

@lean 

 

Hello, please help us confirm the information below first to locate this issue and try to fix it.

 

1. What is the light status of the Archer VR1210V when it goes offline?

 

2. For those devices that drop the connection, please click here to get the IP address and default gateway it obtained? And try to ping the IP from local device which works well. 

 

3. Meanwhile, please try to access the web page and take a snapshot of the status page. 
Note: How to login to the web interface: https://www.tp-link.com/support/faq/114/ ​​​​​​​

 

Look forward to your reply.

 

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer VR1210v wifi problems
2020-01-31 18:21:08

@Kevin_Z 

I have an identical problem.

 

Interested device: Archer VR1210v, Firmware vers.:2.0.0 0.9 v6041.0 Build 190719 Rel.30362n ; Hardware vers: Archer VR1210v v1 00000000

 

The described problem occurs with wi-fi for sure. At the moment I can't try with LAN cable.

 

Initially all works correctly, but after few minutes, if I try to ping the IP 192.168.1.105 from the IP 192.168.1.101, I receive this output:

 

$ ping -c 10 192.168.1.105
PING 192.168.1.105 (192.168.1.105) 56(84) bytes of data.
From 192.168.1.101 icmp_seq=1 Destination Host Unreachable
From 192.168.1.101 icmp_seq=2 Destination Host Unreachable
From 192.168.1.101 icmp_seq=3 Destination Host Unreachable
From 192.168.1.101 icmp_seq=4 Destination Host Unreachable
From 192.168.1.101 icmp_seq=5 Destination Host Unreachable
From 192.168.1.101 icmp_seq=6 Destination Host Unreachable
From 192.168.1.101 icmp_seq=7 Destination Host Unreachable
From 192.168.1.101 icmp_seq=8 Destination Host Unreachable
From 192.168.1.101 icmp_seq=9 Destination Host Unreachable
From 192.168.1.101 icmp_seq=10 Destination Host Unreachable

--- 192.168.1.105 ping statistics ---
10 packets transmitted, 0 received, +10 errors, 100% packet loss, time 9400ms

 

I noticed that the message 'Destination host unreachable' is from the machine that is sending the ping (i.e. 192.168.1.101), I don't know if it is normal.

However, both 192.168.1.101 and 192.168.1.105 have access to internet normally.

I can't find the cause of this strange behavior of the modem router because I made several tests using several devices with the same outcame.
In the case described, both devices were running a minimal linux distro (sysrescue cd) without any firewall.
Each device was configured properly: subnet mask 255.255.255.0, gateway 192.168.1.1

 

When 192.168.1.105 is not reachable, the ip of the router remains reachable:

 

$ ping -c 10 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=0.883 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=1.02 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=1.13 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=0.995 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=1.01 ms
64 bytes from 192.168.1.1: icmp_seq=6 ttl=64 time=0.858 ms
64 bytes from 192.168.1.1: icmp_seq=7 ttl=64 time=0.871 ms
64 bytes from 192.168.1.1: icmp_seq=8 ttl=64 time=3.18 ms
64 bytes from 192.168.1.1: icmp_seq=9 ttl=64 time=3.13 ms
64 bytes from 192.168.1.1: icmp_seq=10 ttl=64 time=1.07 ms

--- 192.168.1.1 ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9124ms
rtt min/avg/max/mdev = 0.858/1.414/3.180/0.874 ms

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#3
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Re:Archer VR1210v wifi problems
2020-01-31 20:42:54

Sent back to Amazon after a couple of other tests.

It simply doesn't work....

 

ciao and thanks

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#4
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Re:Archer VR1210v wifi problems
2020-02-01 12:44:48

@damriya 

I'm glad the device works well for you, but that doesn't solve my problem.

 

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#6
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Re:Archer VR1210v wifi problems
2020-02-01 15:50:44
...and we are not complaining about connection to ADSL or whatever. We are complaining about wifi. @piero, I really suggest you to return it. I've contacted the support but they really do not know how to help
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#7
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Re:Archer VR1210v wifi problems
2020-02-01 18:20:37
I'll return to Amazon for sure, with a negative review about my bad experience.
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#8
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Re:Archer VR1210v wifi problems
2020-02-10 22:30:24

@lean 

I have same issue, after 30 minutes wifi became instable, I'm not able to connect to local lan.

ping the router is ok but If i want to connect to web page of router I'm not able.

 

 

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#9
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Re:Archer VR1210v wifi problems
2020-02-11 18:37:40

@anto121 

In my case the router page is even reachable. However there are too many issue in the firmware of this router.
May be these bugs related to italian version of firmware?

I don'know....

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#10
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Re:Archer VR1210v wifi problems
2020-05-03 17:08:13
same router same firmware, same issues it works the wifi for a couple of minutes than some device go in sleep mode... If I reboot the router or restart the wifi service the device works again. I wrote to tech support but no answer. i see that many other brands has this issues, but the configuration of beacon frequencies and DTIM configuration solve the issue. This two points aren't changeable in this model of router. I'm evaluating to change router again.
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#11
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Re:Archer VR1210v wifi problems
2020-05-03 17:49:59 - last edited 2020-05-03 17:58:19

@albert772 

Set value group key update period in advanced wireless settings to 0 in both 2,4 and 5 GHz bands.

it is a workaround for the moment. We'are waiting a final fix.

 

Regards

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#12
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