Bulb unresponsive unable to set up

Bulb unresponsive unable to set up
Bulb unresponsive unable to set up
2020-02-25 12:26:12
Model: KL110
Hardware Version:
Firmware Version:


last night one of my kids turned off the switch to my light and it stayed off for about an hour without my knowledge. When I turn the light switch back on both of my bulbs were disconnected. I am familiar with the process I simply begin the process of setting the lightbulb up. The first one set up with some stuggle and I did reset it a few times. Now everything Is fine... the second one will not connect. I've tried resetting the bulb three times on and off all five times on and off nothing is working please help. 

 

 

 

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Re:Bulb unresponsive unable to set up
2020-02-28 07:29:56

@JV425 

 

Hello, you can refer to case 3 of the instruction attached below to give it a go.

https://www.tp-link.com/support/faq/2229/

 

Besides, you can change another cellphone or reinstall the app to configure it. 

 

May it work. 

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