Windows 10 wifi error "Windows cannot get network settings from router"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect to WIFI repeater RE450 getting error "Windows cannot get network settings from router". Using Windows 10 laptop with Intel wireless card.. Able to connect to main router but not extender..
Mobiles are able to connect to extender without any issue.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Try to reboot the Windows 10 PC, and you can contact its tech support to update the driver of the network adapter.
Besides, please ensure that the firmware of the RE450 is up to date.
Good day.
- Copy Link
- Report Inappropriate Content
I recently purcahsed the TP-Link AC1750 RE450 Range Extender and am having the same issue. I have this connected to all my mobiles phones however my notebook (laptop) will not connect. I get the error "windows can't get nework settings from your router. I have shut down my laptop and it doesn't make a difference. I certainly don't want to mess up that I FINALLY was able to get my mobile phones connected (which took 2 hours in working on this to get connected).
Nitesh123 wrote
Unable to connect to WIFI repeater RE450 getting error "Windows cannot get network settings from router". Using Windows 10 laptop with Intel wireless card.. Able to connect to main router but not extender..
Mobiles are able to connect to extender without any issue.
- Copy Link
- Report Inappropriate Content
@Kevin_Z Hi Kevin,
What is the latest firmware for the RE450 and how do I get update to my wifi drivers on my Windows 10 PCs as I have 6 of them and they all have the same issue wifi error with the TP-Link RE450 extender.
- Copy Link
- Report Inappropriate Content
Hello,
Try to reboot the Windows 10 PCs, and you can contact the computer's tech support to update the driver of the network adapter.
Besides, please ensure that the firmware of the RE450 is up to date.
For the firmware upgrade, please tell me which version is your RE450, please send me a photo at the back of the label of the RE450.
Here is a link you can refer to find the firmware of the RE450:
https://www.tp-link.com/en/support/faq/315/
Thank you for your cooperation and have a nice day!
- Copy Link
- Report Inappropriate Content
@Solla-topee Same issue here. I can connect with 5 Android devices, but not with Windows 10.
I can connct to the Wifi SSID whis is of the original router so the not extended SSID withoiut any issues with the same password.
The RE450 has the latest firmware.
- Copy Link
- Report Inappropriate Content
Good day.
Thank you very much for your delay.
Is your computer also with Inter wireless card?
and is there any system update recently?
If possible, please help check the system info and driver info about your computer, such as https://www.tp-link.com/support/faq/2722/;
Thank you~
- Copy Link
- Report Inappropriate Content
@Solla-topee The laptop uses the Killer AC1550 wifi card with the latest windows and driver updates.
Hope this helps in finding a solution.
- Copy Link
- Report Inappropriate Content
Good day.
Sorry for the delay.
May I know the model number of your main router as well?
Have you tried to set up the static IP address(within the IP range of the main router) on the Windows 10 with killer AC1550 to see what happened?
Can you help me check the system info on the computer as well: https://www.tp-link.com/support/faq/2722/;
Thank you!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 3148
Replies: 8
Voters 0
No one has voted for it yet.