No Web interface Deco M4 v2?

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No Web interface Deco M4 v2?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No Web interface Deco M4 v2?
No Web interface Deco M4 v2?
2020-04-03 00:19:48 - last edited 2021-06-08 03:36:29
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.1.8

Hi!

Bought this Deco M4 x3 package.

I cannot access the web inface. Using

192.168.68.1 or 192.168.68.1:30000

I can ping it okay

 

With this factory version

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#1
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1 Accepted Solution
Re:No Web interface Deco M4 v2? -Solution
2020-09-07 05:45:28 - last edited 2022-10-11 07:18:37

Update:

Regarding firmware 1.1.8 Build 20191102 Rel.58333 and 1.1.9 Build 20200119 Rel. 75362, the ISP customized firmware versions

 

Hi All, Thank you very much for all your feedback.

The ISP-customized firmware upgrade needs to be granted by ISP first. It is not allowed to provide the firmware to end users directly without their permission.
If possible, please explain your current issue to the internet service provider directly and ask for further assistance.
Thank you very much.
Best regards.

 

 

 

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#16
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41 Reply
Re:No Web interface Deco M4 v2?
2020-04-03 09:03:29

@Gogetz 

 

Hi, we have confirmed that this Deco M4 with 20191102 supports web interface. 

 

You can connect your computer to it and try to access it with the domain name, which is tplinkdeco.net. 

 

Good day. 

 

 

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#2
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Re:No Web interface Deco M4 v2?
2020-04-03 10:34:41 - last edited 2020-04-03 11:09:05

@Kevin_Z 

 

tried using domain name same error  tplinkdeco.net  and tplinkdeco.net:30000

 

already clear cache, different browser .

 

Followed this https://www.tp-link.com/fi/support/faq/2641/  and  https://www.tp-link.com/ph/support/faq/2715/

 

Accessing thru App is working

 

Thank you

 

Using tplinkdeco.net

 

Using tplinkdeco.net:30000

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#3
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Re:No Web interface Deco M4 v2?
2020-04-06 04:09:58

@Kevin_Z 

 

I still cannnot access the web interface is there anything I can do?

 

Thank you

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#4
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Re:No Web interface Deco M4 v2?
2020-04-07 09:48:40

@Gogetz 

 

Thanks for your reply.

 

We did a test at our end and found that there is something wrong. Would you like to install a beta firmware to solve this issue? 

 

And it will take a few days to release a firmware. Any updates, we will let you know immediately. 

 

Good day. 

 

 

 

 

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#5
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Re:No Web interface Deco M4 v2?
2020-04-07 10:03:45

@Kevin_Z 

Thank you for your reply

 

Kevin_Z wrote

@Gogetz 

 

Thanks for your reply.

 

We did a test at our end and found that there is something wrong. Would you like to install a beta firmware to solve this issue? 

 

And it will take a few days to release a firmware. Any updates, we will let you know immediately. 

 

Good day. 

 

 

 

 

 

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#6
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Re:No Web interface Deco M4 v2?
2020-04-08 05:17:00 - last edited 2020-04-08 05:18:20

Hi @Gogetz, is this issue resolved? I am also facing the same problem.

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#7
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Re:No Web interface Deco M4 v2?
2020-04-08 05:27:52

@PatrickQuijano 

 

Not yet, still waiting for the update

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#8
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Re:No Web interface Deco M4 v2?
2020-04-08 05:33:43

@Gogetz It is weird because when you check the list of firmware in their website, we do not see our firmware. We have the same firmware.

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#9
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Re:No Web interface Deco M4 v2?
2020-04-10 07:59:26

Hi @Kevin_Z, do we have an update for this?

 

I hope you can provide one.

 

Thanks!

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#10
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Re:No Web interface Deco M4 v2?
2020-04-11 02:36:43

@Kevin_Z 

 

Any update on this?

 

Thank you and best regards

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#11
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