Disconnected ~ every hour

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Disconnected ~ every hour
Disconnected ~ every hour
2020-04-21 22:56:48
Hardware Version: V2
Firmware Version: 1.5.0 0.9.1 v004a.0 Build 180814 Rel.54056n

Hello,

 

I have an Archer MR200, and it disconnects almost every hour. This is very annoying because I use it to play video games and pooker online, so I need a very stable connecion.

The problem surely comes from the box, because I used different SIM cards, and it's always the same problem, and I don't have the disconnections when I use the SIM in a phone.

The network is good (4G 3bars) and the logs don't show anything specific... I think it might be a hardware problem.

As anyone encounter this problem and solved it ? I saw I'm not the only one having disconnections issues.

thanks for help.

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3 Reply
Re:Disconnected ~ every hour
2020-04-25 10:30:20

Hello?

Is this forum dead?

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Re:Disconnected ~ every hour
2020-04-30 11:10:11

@Poulpy 

Seems they do not care about customers at all.

 

I have the same issue you described, with another modem 4g - model M7200.

https://community.tp-link.com/en/home/forum/topic/204420

 

After 2 weeks still no-one even replied to me.

 

Searching online seems lot of people have the same issue on different models: the only solution seems not to buy tp-link :)

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Re:Disconnected ~ every hour
2020-04-30 21:59:18

@sirlollodod 

Yes... It seems support is non existent here...

I guess we are among the unlucky to have received a defect product. That sucks...

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