Deco m9 plus v2 update?
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Hello, I would like to know if there will be a new update for this version. I bought this product thinking that I would solve my Internet connection problems, and I see that if it fulfills its function but has very limited functions and for the price it has I find that it does not meet the expectations, that is why I speak for many users who need to know if this version will have a new update since it has been many months and we have only received answers avoiding the subject.
Please we need to know if this version will have a new update and especially if you will have concisable improvements
Sleater Vinueza
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I have 64 bit windows.
I entered the site https://www.tp-link.com/en/support/download/deco-m9-plus/#Utility
I extracted the zip application and ran it.
I put username and password.
When I click on login the following message appears. Incorrect TP-Link ID or password. Please enter again or go deco app retrieve your password.
I entered a virtual machine with the same 64-bit windows, did the procedure and worked normally. Updated deco
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Hi,
Thanks for your valued reply, glad to hear that it was resolved.
If need more help in the future, do not hesitate to contact us.
Have a nice day.
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TP-Link_Deco wrote
This case will be forwarded to the engineer and they will help follow it up to locate the issue.
Our engineer will email you, if you are willing to do further analysis, please check your inbox.
After 1 week, nobody has conttacted me.
One of my 3 Deco is imposible to upgrade. Mybe it is defect.
I am thinking of giving it back.
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Hello, we are terribly sorry that we have sent you an email already on 3rd July, but we never get a reply from you, so we are not sure whether you are willing to further troubleshooting or not.
We will send you another email again, please respond to the engineer, thanks.
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I just finished the upgrading.
If I use my Thinkpad P50 laptop ( windows 10), it always prompts that the wrong account or password, then, I later replaced te use of macbook, successfully completed the upgrade.
TP-links ought to clarify these issues, and shouldn't lets users stop in front of the upgrade operation.
The newest fireware is really good.
Thanks.
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I finally was able to get the upgrade to work although I had to do three times using my Windows 10 laptop.
does anybody know if enabling these three security options affect or slow down the speed or performance of the units or whether having any combination of them turned on makes a difference in terms of performance or speed of the mesh Network?
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I had issues logging in to update the firmware until I connected via wired connection instead of wifi. Try it with wired connection.
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I have tried six (!) Windows 10 computers to run this update on. I have tried wired and wireless. I have also tried running the update tool in several compatibility modes.
I can not get past the log in screen. I am 100% certain that my login credentials are correct. I can use them to log in on the website, so they are accurate and working.
Can you explain here what the problem is? There should be a fix for this, how difficult can it be to update a router...
I see this going on for months now. This is not acceptable behaviour. I just bought three deco M9's due to working at home (covid19). I work at a big IT department on a University. Do you really think I can recommend TP-Link Deco M9 to any of my collegues or students?
You will know the answer to this. Make sure you have some actual support on your products, this is embarrassing!
Richard.
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