[Solution] 3/4G modem bound to another TP-Link ID

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[Solution] 3/4G modem bound to another TP-Link ID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
26 Reply
Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-08-26 02:30:56

@TP-Link Thanks you for your fast response

i receive another message when i try to log in using E-mail

 

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#12
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-08-26 03:01:51

@michael.adel 

Hi,

Can I also have a screenshot that VR300 required an email to log in?

Did you bind the modem under your email before successfully?

Since currently, from the cloud server, the modem is offline and also not bound to any email account.

 

By the way, are you able to get internet service from VR300?

May I know who Is your internet service provider and was the modem given by service provider?

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#13
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-08-26 03:39:33
Can I also have a screenshot that VR300 required an email to log in? - the screenshot i sent is the only message i get now Did you bind the modem under your email before successfully? -no By the way, are you able to get internet service from VR300? yes i am online now May I know who Is your internet service provider and was the modem given by service provider? - i live in Cairo,Egypt and my service provider WE https://www.te.eg/. no it isn't given by service provider
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#14
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-08-26 04:48:31

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#15
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-08-26 04:49:47

@michael.adel i tried to log in using my e-mail michael3dell@gmail.com and i used my Archer 300 password but i still can't log in

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#16
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-08-26 05:50:22

@michael.adel 

Thank you very much for the further information.

I have forwarded your case to the senior engineer and please check the email for further assistance.

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#17
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-10-20 21:22:01

@TP-Link 

 

Model: Archer MR600
Hardware Version: V1
Firmware Version: 1.2.0 0.9.1 v0001.0 Build 200511 Rel.44954n

 

Hello,

 

I have most likely the same problem as preson before.
I purchased new Archer MR600. It should be new and never used before.

It also says that this device is already bound to another TP-Link ID, which shouldn't be possible.

I can logg on by "local account" but I would like to manage it through TP-Link ID.

It also sounds weird if my device says to me, that "I should contact the owner of this device"...

Can you help me?

Thank you, Jiri

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#18
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2021-10-21 10:02:59 - last edited 2021-10-21 10:03:16

@Jiri978 

Hi, could you please send me a private message about the MAC address of your Archer MR600?

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#19
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2022-02-17 18:17:43

  @TP-Link having same issue about my router being bound to another ID. I have sent you a PM. Thanks

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#20
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Re:[Solution] 3/4G modem bound to another TP-Link ID
2022-02-18 01:01:34

  @Harry1979 

Hi, thank you for reaching out to me.

After checking the MAC address you have sent to me, I see the modem has been bound to the correct email already.

So May I know what suggestions you have tried to fix this issue?

Thank you again.

 

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#21
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