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The requested url cannot be reached

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The requested url cannot be reached

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

linadziri

2020-07-13 15:17:03 - last edited 2020-07-15 06:40:27

Posts: 1

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Registered: 2020-07-13

The requested url cannot be reached

2020-07-13 15:17:03 - last edited 2020-07-15 06:40:27

Model: AP200

Hardware Version: V17

Firmware Version:

Hello,

I have a question regarding the url which cant be reached, this url is my property https://algeriahome.com and some other urls too, the question is i try to reach these kind of websites and my browser can't open, while some other links can be opened normal. The problem is when i off the TP LINK and on again all will be fine. Which means this problem comes from TP link, I try to chage DNS without reboot TP link but it doesn't work. so that's it i searched in web and didn't find a better solution

I hope i will find solution here

Thank you

1 Reply

Solla-topee

2020-07-27 06:44:57

Posts: 13211

Helpful: 2266

Solutions: 1848

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Registered: 2020-05-19

Re:The requested url cannot be reached

2020-07-27 06:44:57

@linadziri

Hi, for the issue, we would like to confirm the below information first:

1. May I know the issue happens on only one specific device or all the devices?

2. May I know which device is connected to AP200? How are they connected? Can you connect this device to your clients directly when the issue happens to check if the URLs can be opened correctly?

3. Follow the instruction to change DNS on the computer/end-device to check if it works. https://www.tp-link.com/support/faq/14/

4. Change MTU including MTU on the computer if you can change it.

5. Follow the instruction to ping the URLs and provide the results of it when the issue happens. https://www.tp-link.com/en/support/faq/425/

6. Please check if the firmware version of the device is the latest. If not, please upgrade to check if it works well.

Can you tell me which URLs can be open and which can't be open in detail?

BTW, may I know when and where you bought the device? When the issue happens? Does it work well before?

Look forward to your reply.

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The requested url cannot be reached

The requested url cannot be reached

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