Motion detection

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Motion detection

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Motion detection
Motion detection
2020-07-30 23:47:29 - last edited 2023-07-13 03:51:06
Model: Tapo C200  
Hardware Version:
Firmware Version: 2.2.16

Hi,

 

I have 2 tapo c200 cameras. When I access the motion detection messages for the previous day or days, and select that message, rather than going to the spefic date and time of that message, the video accessed starts at current day at 00:00:00. For example:

 

MotionDetection message is for 29.07.2020 15:50, when I select that message so I can view the footage, the footage accessed starts 31.07.2020 00:00:00. This has only recently started happening and was wondering what has changed.

 

If you could assist, tthat would be much appreciated.

 

Thanks 

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Re:Motion detection-Solution
2020-07-31 12:03:55 - last edited 2023-07-13 03:50:39

@HarryC 

 

Hello, thanks for bringing this up.

 

This has been confirmed and we will fix it in the next Tapo app release. 

 

Please kindly wait for the updates in the near future, thanks.

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Motion detection-Solution
2020-07-31 12:03:55 - last edited 2023-07-13 03:50:39

@HarryC 

 

Hello, thanks for bringing this up.

 

This has been confirmed and we will fix it in the next Tapo app release. 

 

Please kindly wait for the updates in the near future, thanks.

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Motion detection
2020-08-09 22:42:19 - last edited 2023-07-13 03:50:39

@Myapps Thank you

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