KL120 No light

KL120 No light
KL120 No light
2020-09-05 16:12:10
Model: KL120
Hardware Version:
Firmware Version:

My KL120 all of a sudden stopped emitting any light. It still shows up in Kasa and I can still controll it but nothing actually happens.

 

I have reset it to factory default once by forgetting in kasa and once by flipping the power on and off 3 times. No light flashes after each reset which leaves me to beleive the LED has gone bad. I successfully re add it to my Kasa but same issue no light even with dimming controls.

 

I sthere something I am missing or is it a RMA

 

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Re:KL120 No light
2020-09-18 03:24:50

@Oriel 

Hi, sorry for the delay.

Did you test it with a different light base?

If it is still the same, we might need to help you check for warranty.

May I know where are you located and how long have you had the KL120?

Please try to contact the local shop retailer to check for warranty.

 

Thank you very much.

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