Smart Home Community > Kasa Smart Bulbs > kl120 bulb device unreachable
< Kasa Smart Bulbs

kl120 bulb device unreachable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

kl120 bulb device unreachable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
kl120 bulb device unreachable
kl120 bulb device unreachable
2019-10-08 11:16:34
Model: KL120  
Hardware Version: V1
Firmware Version:

I have recently installed the bulb and set up in kasa app all was working correctly. 

 

Then all of a sudden the app could not recognise the bulb, keeps saying device unreachable. 

 

Tried to connect to the wifi tp link bulb and then using the app but says the same thing. 

 

What do i do? 

 

Tried to use live chat but it just keeps telling me to select detailed information

  0      
 
  0      
 
#1
Options
1 Reply
Re:kl120 bulb device unreachable
2019-10-09 10:34:27

@r4vvm 

 

Try to reboot the router and the smart bulb and verify whether it will rebuild up the network connection with main router. 

 

Still the same, you can reset it by turning it on and off for 5 times at a slower rate and reconfigure them.

 

After that, please go to device settings page of KL120 and ensure that the firmware is up to date. 

 

Besides, you can change another lamp base to give it a go. 

 

Good day. 

 

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 2051

Replies: 1

Related Articles
How do I control my light bulb (KL120) via computer or rest?
1465 0
KL120 No light
381 0
HS100 plug - Device Unrechabel
764 0
Device Unreachable
1243 0
SR20 DEVICE UNREACHABLE
29 0
Constant Device Unreachable
1170 0
About Us
Press
Copyright © TP-LINK CORPORATION PTE. LTD. All rights reserved.