Solution Weak secuirty issue on the IOS system
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Background:
Some of you may have updated your Apple devices to the latest iOS 14 version and get a “Weak Security” warning message when connecting to the Deco network.
Why Deco network is displayed as “Weak Security”?
Deco by default secured your wireless network with a mixed WPA/WPA2-AES/TKIP security, and the previous firmware was not allowed to manually configure the security mode. While iOS14 and some new operating systems consider other than the latest WPA3 and WPA2 AES to have security issues.
Solution:
1. The latest firmware version has allowed users to manually configure the security mode; Please make sure that you have updated Deco to the latest firmware;
2. Please ensure you are running the latest Deco app on your phone;
Then Launch your Deco app->MORE->Wi-Fi, tap the password box and you will be able to change the Security Type:
Note:
1. Sometimes Deco APP might fail to get the latest firmware upgrade notification, please also check on the local official website to ensure you have the latest firmware;
2. After changing the security mode to WPA2-PSK (AES) only, If some of your old IoT devices cannot connect to the Deco network anymore, you could change the security back to the mixed WPA2-PSK (AES)+WPA-PSK (TKIP) as your devices might not support the newer AES version.
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I have manually updated the firmware of my 3
Deco M9 Plus v2, however I still get a privacy warning from my Apple products. How can I set the network to accept a private connection please?
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Hi, what kind of privacy warning? Can I have a screenshot of it? Is it on an iOS14 also?
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TP-Link_Deco wrote
Hi, what kind of privacy warning? Can I have a screenshot of it? Is it on an iOS14 also?
Yes it is iOS 14.1 @TP-Link_Deco
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Hi, thanks for the screenshot.
This actually is not related to the Deco network, it is the setting on your iPhone, you may turn on the Private Address on your iPhone as below:
https://support.apple.com/en-us/HT211227
Good day.
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I am not getting the option to update my firmware for the Deco M9 plus. Still showing 1.2.12 build . Is there something I need to do to get the update?
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Is this available to all regions? I'm currently in Hong Kong, and when I click on those links, it keeps reverting back to me to the HK site which doesn't have the official firmware updates.
Should I just go through the 'global' site and update the firmware from the global site? Will this void my warranty (as it's warned on the firmware pages).
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@TP-Link_Deco hi. Sorry but when I tap the password on the app, I don't get an option to change security. Deco m9 plus v2. Android app is the latest. 2.3.2
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@TP-Link_Deco I have an M9 Plus sytem ver 2.8 - I have downloaded the the .bin file and updated the firmware via my app - the weak security message still appears. When I attemtp to manually update via the log in site, I get a message that I can not find the server. What now? This is ridiculous. I have spent hours resetting my mesh sytem and updating and chatting with customer support - nothing works.
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Hi,
Since there are plenty of pages of this post, If anyone had the same issue with Deco M9 Plus, please send me a private message, which would be highly appreciated.
And for the latest firmware for Deco M9 Plus, it is Deco M9 Plus(EU)_V2_200921/ 1.4.3 Build 20200921 Rel. 42500
Modifications and Bug Fixes:
1. Fixed the Wi-Fi encryption type as WPA2-PSK [AES] to ensure the security of the Wi-Fi connection.
2. Added the option to change the Wi-Fi encryption type.
Note: Some old devices may fail to connect to Deco due to not supporting WPA2-PSK [AES]. You can change the Wi-Fi encryption type to WPA2-PSK [AES] / WPA-PSK [TKIP] to be compatible with these devices.
Then here comes another problem,
If the current firmware version is lower than 1.4.0, you might not able to detect the latest firmware and need to upgrade the firmware manually using the utility on our website:
https://static.tp-link.com/2020/202010/20201009/Deco%20M9%20Plus_V2_200921.zip
Thank you very much.
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