tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands

tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2020-09-26 12:08:54 - last edited 2020-09-27 01:39:07
Model: AC500
Hardware Version: V3
Firmware Version: RE205(EU)_V3_20191011

My tp-link AC750 wifi range extender is unable to connect and extend my 5Ghz wifi band from Jio Fiber router. Initially when i first installed it, it was abe to connect to it and now after the latest firmware update it is not able to connect to the 5Ghz band. Please advise

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1 Accepted Solution
Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands-Solution
2021-07-29 01:53:10 - last edited 2021-07-29 01:58:12

@jiouser Hello, 

 

Kindly refer to this thread and change router' s 5Ghz channel to 36/40/44/48 with the help from router's support. 

[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router

https://community.tp-link.com/en/home/forum/topic/265818

 

Please report back with information below if the above does not work so we could look into the issue further. 

1. model of your  router (or a picture of the bottom label on Jio Fiber router) and share with a photo of router's WiFi Channel settings.

2.RE's model,  hardware version and country version (EU/US etc.) on its back label, thank you 

 

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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2020-09-27 01:39:02 - last edited 2021-07-29 01:54:05

@DiboshBaruah 

Good day.

Thank you very much for your time and patience.

Can I have a picture of the bottom label on Jio Fiber router?

After the firmware update, have you tried to reset it and set it up again via web interface?

And is it possible that you could try to change the wireless channel on Jio Fiber router to channel 40/48 for 5ghz?

 

Thank you very much.

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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2020-09-27 03:32:14 - last edited 2020-09-27 03:36:12

@Solla-topee 

Yes i have reset the tp-link extender 2-3 times, its unable to find the 5ghz band.. I even tried configuring through WPS but only 2.4Ghz get configured.

 

I have even reset my jio fiber router twice but same issue. Also in Jio Router page, there is no option to change the channels of 2.4 or 5ghz bands

 

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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2020-11-19 14:53:30

@DiboshBaruah 

Hi,

I am too facing this problem. My TP link RE305 router does not detect JIO 5Ghx network. It was working fine with Airtels Nokia router and i never had issues with 2.4G or 5ghz, but when i movd to JIO fibrenet....my TP link wifi extender does not detect the 5G network of Jio while it  can detect Airtel network.

 

I tried every other solution available in google, but nothing worked. Cannot change any setting of Jio router (model number : JCO4032) either.

 

Rgds

Mohan

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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2020-11-20 03:01:46

@MohanPoojary @DiboshBaruah 

Good day,

Sorry for the delay.

Did you have the option to change the channel to 36/48 for the 5ghz band on the JCO4032?

Since I used to receive several feedbacks that some routers in India would fix the 5ghz channel to be 149(band 4) to get higher bandwidth, but RE305(EU) and re205(EU) or any EU version extenders did not support band 4 (149-165).

Have you tried to contact the router support to see if they can help us change the channel from their side?

 

Thank you very much.

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#5
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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2020-11-20 03:20:42
Jio doesn’t allow to change the default channels of their router’s 2.4 and 5Ghz bands. If there are multiple routers running at the same channel near ur location, conflicts occur and as a result 5Ghz bands become weak and the TP link extender is unable to detect. In my case, since i live in an apartment, there are 48 Jio fiber connections running, so faced this issue. I now bought a TP link AX20 wifi6 router and everything is working fine.
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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2021-05-21 10:19:31

@DiboshBaruah follow this instruction in Jio Fiber Router, see the picture

 

Click search and type 5GHz and select Basic configuration

 

 

Change channel spacing to 20/40 MHz and save.

 

 

Then TPLink range extender can able to find and connect 5GHz network.

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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2021-06-17 04:06:38
I have same problem with Jio fiber router .... Tp link just doesn't detect the 5ghz.... Should I buy AX 20 Wifi 6 and try ?
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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2021-06-17 04:06:40
I have same problem with Jio fiber router .... Tp link just doesn't detect the 5ghz.... Should I buy AX 20 Wifi 6 and try ?
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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2021-06-17 04:07:18

@Solla-topee 

It doesn't work. Jio router doesn't allow changing channels.

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#10
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Re:tp-link WiFi range Extender AC750 Dual Band is not able to extend my 5Ghz bands
2021-06-17 06:00:10

@JamesBond007 Jio router does allow to change bands. Try other forums to see how it can be done. I did it almost 6 months ago ...now there is no issues whatsoever.

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