Traffic Monitor & System logs not working in GUI

Traffic Monitor & System logs not working in GUI
Traffic Monitor & System logs not working in GUI
2020-10-17 16:57:42
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0074.0 Build 170504 Rel.68210n 

Firmware Version:0.2.0 0.9.1 v0074.0 Build 170504 Rel.68210n 

Hardware Version:Archer VR600 v2 00000000

 

Hello,

 

First of all I don't like your support as I already sent out 2 emails for support and was not contacted within 24 hours as stated in the email. (TKID201004964 & TPLink Support #565441).

 

anyway... I am having issue with both of pages "Traffic Monitor" & "System logs" showing empty and I am not sure what is the the issue.

 

please assist

0
0
#1
Options
1 Reply
Re:Traffic Monitor & System logs not working in GUI
2020-10-22 07:14:16

@Jimmy_1 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

Where are you located and how long have you had the modem?

Did the issue start since you bought it?

Have you tried to reset the modem to see if that helped?

Since there is a new firmware about the Archer VR600, have you tried to update the firmware as well:

Archer VR600(EU)_V2_200226

https://static.tp-link.com/2020/202007/20200702/Archer%20VR600(EU)_V2_200226.zip

 

Thanks a lot.

1
1
#2
Options