TP-LINK RE305 Ethernet and WiFi keeps disconnecting.

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TP-LINK RE305 Ethernet and WiFi keeps disconnecting.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-11 21:53:00 - last edited 2020-11-23 06:47:18
Model: RE305  
Hardware Version: V3
Firmware Version: 1.1.3

As the title say, the extender works just fine for a few minutes and then pouf : not identified, ip problems or dns or whatever. There's always a problem. I tried both Wi-Fi and Ethernet and it doesn't do anything. It still does not work. 

 

Any solutions, please? This is getting tiring!


 
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#1
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1 Accepted Solution
Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.-Solution
2020-11-23 06:46:53 - last edited 2020-11-23 06:47:18

@Yaw_Tong 

Good day,

Please refer to this link to update the beta firmware to have a look:

https://community.tp-link.com/en/home/forum/topic/192368?replyId=521758

 

and feel free to update here with further improvement.

Thank you very much.

Recommended Solution
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#7
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10 Reply
Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-17 01:54:12 - last edited 2020-11-17 01:58:25

@Kirahakkai 

Good day,

Sorry for the delay.

May I know how long have you had the RE305 and when did the issue start?

May I know the model number of your home router.

The unstable issue happened to both 2.4/5ghz, and Ethernet connection, right?

Would the 2.4/5ghz LED turn off when the connection dropped?

Later, I would send you a beta firmware, please try to update the beta firmware.

And please feel free to update here with further improvement.

Thank you very much.

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#2
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-17 13:07:37

@Solla-topee 

 

Good day! 

 

It's alright, no rush. I've had it for only 3 months, bought it in August ans the issues started a few weeks ago. Tried to find a solution here and there and it didn't work.

I'm not sure about the model number? RE305 I guess?

Yep, it happened on everything : 2.4Ghz,5Ghz abd Ethernet aswell. The thing is, the LED doesn't even turn off and when I'm going closer to my main router, the internet works so it's a device problem.

 

Best regards.

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#3
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-18 13:07:34

I'm having the same issue, bought it a couple of weeks ago and since day one the device keeps disconnecting after an hour or two, or every time you connect a new device to the extender network. I have done firmware updates, reset the range extender, the router and nothing eorks

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#4
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-20 05:56:06

Hi, @Kirahakkai 

After updating the firmware, did the instability get improved?

 

@Julissa146 

May I know the model number of your home router

When the connection dropped, did the 2.4ghz and 5ghz still lit up?

How did you recover the connection, rebooting the RE305, or it would come back automatically?

Later, I would send you the beta firmware as well and please have a check of the message box.

Please feel free to update here with further improvement.

 

Thank you very much!

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#5
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-21 22:03:22 - last edited 2020-11-21 22:06:08

@TP-Link 

 

Model: RE305

Hardware Version: V3

Firmware Version: 1.1.3 Build 20200826 Rel. 66098

 

I have the same issue too.

 

My device would ramdomly disconnect from the extender and reconnect immediately. I noticed it only happened with 5ghz connection from extender to my device. I had tried to alter my router's channel and channel width, and nothing helps.

 

My current most optimum configuration is turning on High Speed Mode > Manual > Router-to-Extender in 5Ghz & Extender-to-Client in 2.4Ghz. Hope this could provide you some insight to fix the issue.

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#6
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.-Solution
2020-11-23 06:46:53 - last edited 2020-11-23 06:47:18

@Yaw_Tong 

Good day,

Please refer to this link to update the beta firmware to have a look:

https://community.tp-link.com/en/home/forum/topic/192368?replyId=521758

 

and feel free to update here with further improvement.

Thank you very much.

Recommended Solution
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#7
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-11-23 14:50:44

@TP-Link Thank you for the beta firmware.

 

The new firmware definitely improve my connection, but I stil experience the random disconnection with 5ghz connection, just that it happens less frequent than it used to. 

 

 

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#8
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-12-05 19:30:27 - last edited 2020-12-05 19:31:04

@Kirahakkai @TP-Link  It keeps happening. Random dc's and frequently now. Every 10 minutes I'd say. When I check the logs it says : DHCP server stopped. Anc the cycle begin anew. Help?

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#9
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-12-08 03:44:22
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#10
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Re:TP-LINK RE305 Ethernet and WiFi keeps disconnecting.
2020-12-17 17:42:10

@Kirahakkai @TP-Link Yep, not working out. DNS probe finished whatever it's called problem EVERY 10 minutes or so.

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#11
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