RE305 AC1200 not detecting Airtel 5Ghz signal

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RE305 AC1200 not detecting Airtel 5Ghz signal

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RE305 AC1200 not detecting Airtel 5Ghz signal
RE305 AC1200 not detecting Airtel 5Ghz signal
2020-11-24 16:36:02 - last edited 2020-11-25 06:37:41
Model: RE305  
Hardware Version: V3
Firmware Version:

Hello.

I have an RE305 Range extender,

 

It doesn't detect the 5Ghz signal from my ISP - Airtel, channel is set to Auto, i tried asking them to change they changed it to channel 153 citing its better. but my extender still won't connect to the 5Ghz of my router. It is detecting other 5Ghz network.

 

My router is Nokia G-2425G-A.

 

Any help would be appreciated

 

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#1
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1 Accepted Solution
Re:RE305 AC1200 not detecting Airtel 5Ghz signal-Solution
2021-09-14 06:47:56 - last edited 2021-09-14 06:48:11

@Sena07 Hello everyone: 

 

Kindly refer to this thread and change router' s 5Ghz channel to 36/40/44/48 with the help from router's support. 

[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router
https://community.tp-link.com/en/home/forum/topic/265818

 

Feel free to leave your comment on above thread for any further concern, please report back with information in the above thread so we could look into the issue further:

1. model of your  router  and share with a photo of router's WiFi Channel settings.

2.RE's model,  hardware version and country version (EU/US etc.) on its back label, thank you 

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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2020-11-25 06:37:36 - last edited 2021-09-14 06:48:45

@Aruj 

Good day.

Thank you very much for your patience.

Was the RE305 EU version?

 If yes, due to the CE certification, EU version did not support band 4(149-165), only band 1/2/3.

Please try to change the 5ghz channel to 40/48 to have a look.

Thanks a lot.

 

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#2
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2020-11-26 13:22:44

@TP-Link Hello,

 

My ISP provider can't have the channel set to 40/48 for 5GHz

they have however changed it from 153 to 11.

 

would that serve any purpose?

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#3
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2021-01-14 21:05:24

@Aruj not sure if you've resolved the issue yet, but I think I can help out as a fellow Airtel fiber customer who also owns an RE305 with the same issue. I have the Nokia router that they provided, but I assume that the inspect element line will be similar for any router. Here's the solution:

 

 

File:
Screenshot_20210115-023041.jpgDownload
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#4
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2021-09-11 19:33:41 - last edited 2021-09-11 19:34:00

Hello guys .I am also using RE305 extender . Im facing this issue now .Whether the channel number for 5ghz can be changed by the executives ? My channel number now is 149 .

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#5
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2021-09-12 09:20:54

@Arujhello I have this RE 305,there is signal but no access to the extender what should I do

 

 

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#6
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2021-09-14 06:40:04

@Rbklouklein  Hello, 

I suggest that you could start a new thread from here with case details , so that your discussion doesn't overlap with the Original Poster's question here. Appreciated your understanding.
 

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#7
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal-Solution
2021-09-14 06:47:56 - last edited 2021-09-14 06:48:11

@Sena07 Hello everyone: 

 

Kindly refer to this thread and change router' s 5Ghz channel to 36/40/44/48 with the help from router's support. 

[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router
https://community.tp-link.com/en/home/forum/topic/265818

 

Feel free to leave your comment on above thread for any further concern, please report back with information in the above thread so we could look into the issue further:

1. model of your  router  and share with a photo of router's WiFi Channel settings.

2.RE's model,  hardware version and country version (EU/US etc.) on its back label, thank you 

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#8
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2021-09-18 17:34:55

@Solla-topee  I have no options in the extender as per that thread .Iam using RE305 extender and have no options to change the wifi Channel for both 2.4ghz and 5 ghz. I have attached my settings page. My extender model is RE305 EU/3.0 Plz help me in this issue.

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#9
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Re:RE305 AC1200 not detecting Airtel 5Ghz signal
2021-09-23 07:43:20 - last edited 2021-09-23 07:43:52

Hey@Sena07 , if extender could detect router's 5Ghz signal, it is recommend to change 5Ghz channel on the WiFi router , not the channel of RE. You may need some help from router support to change router's wifi channels. 

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#10
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