Kasa KP400 Outdoor Plug Overheat

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12

Kasa KP400 Outdoor Plug Overheat

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15 Reply
Re:Kasa KP400 Outdoor Plug Overheat
2021-07-12 01:31:31

@Fatdad1234 Thank you for your feedback on smart plug,we would like to do some investigation on the issue you mentioned and follow up your case via email with forum ID <240916>. Please check your email  inbox, thank you. 

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#12
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Re:Kasa KP400 Outdoor Plug Overheat
2021-08-02 02:49:29

@kscessnadriver I got the same issue. After spending two hours on chat with support, they tell me a rep will follow up. What a waste of time! Makes me question my investment in the Kasa infrastructure.

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#13
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Re:Kasa KP400 Outdoor Plug Overheat
2021-09-15 01:29:08

@Fatdad1234 

 

I am also having the same issue. The plug worked fine for several months and now says it's overheating, even with nothing plugged in and even after a factory reset.

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#14
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Re:Kasa KP400 Outdoor Plug Overheat
2021-12-14 21:37:23

@Solla-topee I am having this same.issie with the same unit KP400

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#15
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Re:Kasa KP400 Outdoor Plug Overheat
2021-12-15 03:15:08

Hello @Mzuravel 

If Kasa Plug says Overheat or OPT (over temperature Protection) warning ,  you could try some suggestions mentioned in this FAQ: 

What can I do if the Over Temperature Protection on my smart plug is triggered?

I created a support email for your case with ID 240916 to look into your case further, please check your inbox.Thank you. 

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#16
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