Client IP addresses missing last digit in client list

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Client IP addresses missing last digit in client list

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Client IP addresses missing last digit in client list
Client IP addresses missing last digit in client list
2020-12-19 19:03:03 - last edited 2022-07-25 02:21:34
Model: RE450  
Hardware Version: V2
Firmware Version: 1.0.5 Build 20200914 Rel. 34203

In both the web interface and the Tether app, the IP addresses for the connected clients is missing the final digit of the 4th segment in the sequence.  For example, a client IP that should be "192.168.111.105" shows as "192.168.111.10", and a client IP that should be "192.168.111.104" also shows as "192.168.111.10".  Now, as you can imagine, this can be quite confusing when viewing the list and seeing duplicate IP addresses, especially when they are outside the range configured in the DHCP settings in the router.

 

And, just to be clear, this is happening in both the web interface for the extender and the Tether app, so I'm guessing it's something that will need to be addressed in the firmware.  Here's my DHCP settings on the router:

 

IP Address Pool: 192.168.111.100 - 192.168.111.249

Address Lease Time: 1440

Default Gateway: 192.168.111.1

Primary DNS: 1.1.1.1

Secondary DNS: 8.8.8.8

Please let me know if / when this will be addressed in a firmware update.  Thanks!

- glen
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#1
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2 Accepted Solutions
Re:Client IP addresses missing last digit in client list-Solution
2020-12-28 17:20:29 - last edited 2021-01-21 06:08:00

Update - The issue was identified and I was provided a new beta firmware version to verify that it fixes the problem.  At this point, I'm just waiting for the official version of that firmware to be released.

- glen
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#6
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Re:Client IP addresses missing last digit in client list-Solution
2022-07-25 02:20:19 - last edited 2022-07-25 02:20:26

Hello everyone, 

Thank you for your feedback with Client IP address display problem,we'd like to share the latest update for this problem fix and here are more detailed information. 

Problem Description:

RE450 V2 Network Client IP address last digit is missing.e.g. a client IP that should be "192.168.111.105" shows as "192.168.111.10", 

Solution: Fixed on RE450 V2 1.0.6  Build210301 released in April 2021 and later firmware version

Please update the latest firmware for your RE450 V2

 

Since the related issue has been fixed long time ago in the official firmware, this topic will be closed temporarily, if you need any help with your range extender, kindly Start a New Thread here for your device. 

 

 

Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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#11
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Re:Client IP addresses missing last digit in client list
2020-12-21 03:54:25

@Glen.Appleton 

Good day,

Thank you very much for your kind feedback.

For your case, we would like to follow up on your case by email and please have a check of your email box later.

At the same time, please help me check the following information:

1. What is the model number of your home router?

2. Have you checked what would happen if the IP is 192.168.111.115/114, or it just happened when the IP is like 192.168.111.10x?

3. If possible, can I have some pictures both on the Tether app and web interface?

Thanks a lot and wait for your reply.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Client IP addresses missing last digit in client list
2020-12-21 13:22:57

@TP-Link 

 

Router info:

  • Model: TP-Link Archer A7 (AC1750)
  • Hardware version: v5.0
  • Firmware: 1.0.16 Build 20201029 rel.43238(5553)

 

As for different ranges in the final segment, the screen shots I'm providing will show that it's occurring for 192.168.111.10*, 192.168.111.11*, and 192.168.111.21*.  Match the MAC addresses in the screen shot from the extender access control screen to the same MAC addresses from the router DHCP server screen from the screen shots I've attached and you will see it as I do.  I'm also attaching a screen shot of the Tether app screen with the extender clients, but my guess is that it's not an issue with the mobile app since it is actually reporting what the web UI is reporting from the access info.

 

- glen
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Re:Client IP addresses missing last digit in client list
2020-12-22 01:30:25

@Glen.Appleton 

Good day,

Thank you very much for your kind reply.

We would like to forward your case to the senior engineers for further assistance.

Please have a check of your email box later.

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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Re:Client IP addresses missing last digit in client list
2020-12-23 13:12:42

@TP-Link - Thank you!

 

I've received the email from the engineer and I'm working with him to try to duplicate the issue on his setup.  No luck so far, but I'm hopeful.

- glen
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#5
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Re:Client IP addresses missing last digit in client list-Solution
2020-12-28 17:20:29 - last edited 2021-01-21 06:08:00

Update - The issue was identified and I was provided a new beta firmware version to verify that it fixes the problem.  At this point, I'm just waiting for the official version of that firmware to be released.

- glen
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#6
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Re:Client IP addresses missing last digit in client list
2022-01-19 23:23:26
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#9
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Re:Client IP addresses missing last digit in client list-Solution
2022-07-25 02:20:19 - last edited 2022-07-25 02:20:26

Hello everyone, 

Thank you for your feedback with Client IP address display problem,we'd like to share the latest update for this problem fix and here are more detailed information. 

Problem Description:

RE450 V2 Network Client IP address last digit is missing.e.g. a client IP that should be "192.168.111.105" shows as "192.168.111.10", 

Solution: Fixed on RE450 V2 1.0.6  Build210301 released in April 2021 and later firmware version

Please update the latest firmware for your RE450 V2

 

Since the related issue has been fixed long time ago in the official firmware, this topic will be closed temporarily, if you need any help with your range extender, kindly Start a New Thread here for your device. 

 

 

Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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#11
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Replies: 7

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