Archer Ax10

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Archer Ax10

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Archer Ax10
Archer Ax10
2021-01-02 13:24:40 - last edited 2023-06-05 06:17:10
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.8.0 Build 20201110 Rel. 60984(4555)

I received an AX10 router from my fixed internet service provider Digi Romania.
This model has a modified firmware from which the internet service provider has taken out several options. Unfortunately I did not have the option of backup or firmware upgrade. I can't upgrade the firmware from the configuration page because this option is missing.
Please tell me what is the possibility to upgrade the latest version of tp-link.

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9 Reply
Re:Archer Ax10
2021-01-04 01:59:21

@Maryusm 

 

As per your description, it seems it is a customized version for Service Providers in the local market, which means the firmware of the router is self-designed by your ISP.

 

Generally, the support for this customized version will be covered by your ISP, and we suggest you contact your ISP first to check if there is any limitation on the firmware.

 

BTW, is the model number Archer AX10? Can you please share me with the device bottom label?

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Re:Archer Ax10
2021-01-04 13:09:15

@Kevin_Z 

 

You have the photo with button label from the box. When I received this router from my isp it was new and sealed.

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Re:Archer Ax10
2021-01-05 06:15:46

@Maryusm 

 

Hi, thanks for the device info. This should be the generic version. Are you remotely logging into the AX10 web interface page? If that is the case, you are suggested to login locally to confirm again.

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Re:Archer Ax10
2021-01-05 06:29:44 - last edited 2021-01-05 06:32:47

@Kevin_Z 

I login on 192.168.1.1 with user name:  admin and default pass. 

 

If this router it's a generic device can I put original firmware on it ?

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Re:Archer Ax10
2021-01-05 07:08:55

@Maryusm 

 

Yes, you can install the generic firmware for the AX10 EU version from the local website:

https://www.tp-link.com/support/download/archer-ax10/#Firmware

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Re:Archer Ax10
2021-01-05 10:44:24

@Kevin_Z 

But tell me how to install. I DON'T have firmware update in my meniu when in login!!

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Re:Archer Ax10
2021-01-05 11:08:34

@Maryusm 

 

Hi, are you connected to the AX10 with an Ethernet cable when you login to its web interface? If yes, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

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Re:Archer Ax10
2021-01-05 16:19:03

@Kevin_Z 

 

Don't work neither with ethernet cable connected!!! The firmware upgrade meniu don't apears!!!

I will tried a flash with tftp method to reflash the router with latest firmware!!!

 

https://community.tp-link.com/en/home/forum/topic/81462

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Re:Archer Ax10
2021-01-06 01:48:32

@Maryusm 

 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

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#10
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