Archer VR400 question

Kevin_Z

2021-01-21 08:39:28

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Re:Archer VR400 question

2021-01-21 08:39:28

@Puncake99

Hi, I think you'd better check with your ISP first why they need to keep restarting the modem, if there is an issue with the line, as you know the Internet won't be stable if the ISP line is not stable even though you change with another modem.

Another thing is you need to ensure they allow you to connect a third-party modem on the line, otherwise you cannot build up the connection.

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#2

Puncake99

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2021-01-21 08:56:46

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Re:Archer VR400 question

2021-01-21 08:56:46

@Kevin_Z

Hi Kevin,

The reason my router keeps restarting is due to firmware updates, and theres no way to stop this happening.

I'm pretty sure my line supports 3rd party,

I have this router/modem on order and it'll arrive in the next few days

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#3

Kevin_Z

2021-01-21 09:47:53

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Re:Archer VR400 question

2021-01-21 09:47:53

@Puncake99

Got it. I hope the new modem will just work fine on your line, but let me know if it is not.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#4

Puncake99

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2021-01-24 02:23:15 - last edited 2021-01-24 02:24:23

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Re:Archer VR400 question

2021-01-24 02:23:15 - last edited 2021-01-24 02:24:23

@Kevin_Z

Hi Kevin,

All setup,

Unfortunately wireless connection is terrible.

I can hardly watch a 720p video without buffers let alone 1080.

And this is at the middle of the night when nobody else is using the WiFi, I'd hate to think what it's like when everyone is using it at the same time.

I'm not sure whether this is a issue with the router itself, or where I have it placed. But since the power lead is so short, I can't really place it anywhere else :/

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#5

Kevin_Z

2021-01-25 07:26:52

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Re:Archer VR400 question

2021-01-25 07:26:52

@Puncake99

Hi, sorry to know that.

Can you please connect only one computer to the VR400 with an Ethernet cable, leave all the other devices in the network off, then run speedtest on the computer 3 times to confirm how much download and upload speed you can get from your ISP, show us the screenshot?

Are there any special settings you have configured on the VR400? Please check the QoS setting on the VR400 is disabled.

What is the current firmware of the VR400? You can check if it is already on the latest, if not, update its firmware and reconfigure it to give it a go:

https://www.tp-link.com/support/download/archer-vr400/#Firmware

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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Archer VR400 question

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