problem in my router

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problem in my router

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problem in my router
problem in my router
2021-03-08 16:21:21
Model: Archer VR400  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

i have ip static , and i configured it on my router , but when service down and   up again , or electricty cut and come again  the internet is not up until i remove ip ststic from router and re-assign again

and router didn't accept the subnetmask from isp , 255.255.255.252

what  shoud i do to correct configure

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#1
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4 Reply
Re:problem in my router
2021-03-10 07:56:32

@Ta7 

Hi,

Have you tried to update the firmware to be the latest one: ArcherVR400(EU)_V2_201104?

Did you use the Archer VR400 as a DSL modem router or wireless router?

---if it is the wireless router, have you tried to set up the same static IP settings on the computer to see if the PC had the same issue?

Would there be any error message when the router did not accept the subnet mask 255.255.255.252?

Thank you very much and wait for your reply.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:problem in my router
2021-03-10 11:31:46

@TP-Link ok i wil do this

thanks alot

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#3
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Re:problem in my router
2021-03-11 15:42:18

@Ta7 hi

now i upgrade the firmware you sent to me but the same problem .

i use it as as a VDSL modem router

what i do now ?

can i upgrade firmware to v3 ?

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#4
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Re:problem in my router
2021-03-12 05:57:32

@Ta7 

Hi, we could not use the firmware of V3 on the V2;

May I know who is your internet service provider and Is the static IP connection required by the internet service provider?

Have you tried the Dynamic IP on the Archer VR400?

Thank you very much.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#5
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