ip verification

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ip verification

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ip verification
ip verification
2021-03-26 14:55:43 - last edited 2021-03-29 01:21:11
Model: TD-W9960  
Hardware Version:
Firmware Version:

It seems everything is ok, LEDs are on all, but modem could not get IP and no internet access.

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Re:ip verification
2021-03-30 05:49:03

@CanerAnda 

Hi, please refer to the following suggestions:

1. At the back of the TD-W9960, which port is connected to the ISP, the DSL port, or the LAN/WAN port?

--if it is the DSL port, please make sure the DSL light is solid on;

--if it is the LAN/WAN port, you might need to switch the 9960 to the wireless router mode;

2. Who is your internet service provider and which internet connection type did you choose, PPPoE or Dynamic IP?

--if it is PPPoE, please make sure that you have the correct username and password;

Thank you.

 

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