This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.I was wondering if there's a way to change the default factory configuration of this modem/router (TD-W8960N V5) because after a hard reset the WAN configuration changes to bridge mode and we can't provide service or remote support anymore.
Hi, I am sorry that there is no way to change the default configuration on the common firmware version;
If you are a local ISP, you could try to contact the local sales team to see whether they could help you customize the specific firmware;
Thank you.
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