Solution Network is always congested according to the Network Optimization on the Deco app
Network is always congested according to the Network Optimization on the Deco app
Tags:
#Official
#Highlighted Thread
#Network Optimization
This Article Applies to:
Deco with 1.5.x and higher firmware versions
Issue Description/Phenomenon:
Some customers may report that the Network Optimization feature on their Deco app always displays the network needs to be optimized even though the last optimization result was perfect minutes ago.
Cause of the Problem:
Network optimization would help Deco scan the available Wi-Fi channels and select the most empty channel automatically. After the first optimization, all the Deco nodes and all the client devices connected to the Deco network will switch to the new channel. While With all the Deco nodes and client devices attaching to this channel, it would be crowded again so the Deco app will show you the network needs to be optimized again.
Besides, whether the Wi-Fi channel is congested also depends on the network environment. For example, if you are streaming an HD video, or downloading a large file, the Wi-Fi channel will become more congested than the situation that there are no active devices in the network.
Solution:
Normally Network optimization would not cause any network issue and there is no need to scan the network frequently. However, if the Wi-Fi channel is changed too frequently, it may cause an unstable issue on the client devices, some devices may disconnect from the network and reconnect. We work actively to optimize this feature and provide beta firmware for some models here on the community, you could install the beta firmware to monitor the performance:
Deco M4-20220714
Deco M5-20220701
Deco X25-V2-1.1.3 build 20220628
Deco X20-V2-1.1.3 build 20220628
Deco W3600-V2-1.1.3 build 20220628
Note:
1. Please check the device label to verify the country code and hardware version of your device first, and choose the correct file to download and install.
2. Be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
If your model is not getting a beta firmware, but you experience some issues like slow speed, internet stability, or some devices can no longer connect to the Deco network after the optimization proceeds, please feel free to comment below and be sure to provide the following information:
1. The model of the Deco device
2. The number of the Deco nodes
3. The number of connected client devices
4. Detailed issue description
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