MR-6400 stops download at 2 Gb

MR-6400 stops download at 2 Gb

MR-6400 stops download at 2 Gb
MR-6400 stops download at 2 Gb
2021-05-22 20:23:24 - last edited 2021-09-07 06:02:32
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.3.0 0.9.1

Hello All!

 

My router produces the following error. When downloading large files with any browser, the download is interrupted at 2 Gb. Only for contiguous large files - e.g. iso- the problem occurs, there is no error with other stream (torrent download or Geforce Now, etc). The problem also exists on several connected Win10 64bit PCs, android phones, both cable and wifi connections. My internet service is flawless, there is no problem with another router. I did not set any restrictions in the menu, there is a problem even after a factory reset and reset button. I use the router with a PPPOE connection. Thanks for the ideas!

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#1
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1 Accepted Solution
Re:MR-6400 stops download at 2 Gb-Solution
2021-09-07 06:02:22 - last edited 2021-09-07 06:07:06

@El_Zo-1980 

Hi, Good news!

There has been a beta firmware to fix the issue that MR6400 V5 could not download any files larger than 2GB.

If you have the same issue, please install the following firmware:

TL-MR6400(EU) 5.0 20210611

 

Please let me know whether it is working or not.

Thank you.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#7
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Re:MR-6400 stops download at 2 Gb
2021-05-24 11:37:58

@El_Zo-1980 

 

Do you mean the MR6400 is working at wireless router mode, not at the 4G router mode, right? This 2 GB is a one-time download, or does it count for the whole download multiple times?

 

Who is your ISP? 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:MR-6400 stops download at 2 Gb
2021-05-24 14:42:57

@Kevin_Z Yes, I use it in wireless router mode, not with sim card. The problem  persists with every dowload, if the file is bigger then 2 Gb. The dowload speed reduces to 0 at 2 Gb, then after a few minutes the browser stop trying, and interrupt the dowload.

There is no problem with my ISP, my old router working without this problem, since many years. It is interesting, that if I connect the old router to the ISP side (wan), and the new router after it as a switch, the problem comes up again.

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#3
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Re:MR-6400 stops download at 2 Gb
2021-05-25 07:19:20

@El_Zo-1980 

 

That's weird. We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

 

Just to confirm, can we have the firmware version of the MR6400? You can check it on its web page.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:MR-6400 stops download at 2 Gb
2021-05-25 09:51:59

@Kevin_Z 

Thank you! The actual firmware version is in the topic subject. I copied itfrom the web page. It was updated via the router menu, not with pendrive.The problem already existed before the upgrade. I've got this router since last summer, but it was used in our weekend house with sim card, so this problem was unknown until I brought it home and started to use, replacing the old ZTE router. Thank you for your help. This week im on holiday, the router is at home, I can give you the most accurate information on Saturday if necessary.

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#5
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Re:MR-6400 stops download at 2 Gb
2021-05-28 02:42:45

@El_Zo-1980 

 

Thanks for clarification. Please continue to discuss the issue with the engineers, they will try to work it out.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#6
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Re:MR-6400 stops download at 2 Gb-Solution
2021-09-07 06:02:22 - last edited 2021-09-07 06:07:06

@El_Zo-1980 

Hi, Good news!

There has been a beta firmware to fix the issue that MR6400 V5 could not download any files larger than 2GB.

If you have the same issue, please install the following firmware:

TL-MR6400(EU) 5.0 20210611

 

Please let me know whether it is working or not.

Thank you.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
Recommended Solution
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#7
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Re:MR-6400 stops download at 2 Gb
2021-09-08 13:01:43
Hello, You have previously emailed this file. It works, thank you! Best regards!
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#8
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Re:MR-6400 stops download at 2 Gb
2022-01-03 15:22:38

I use the last firmware version but the download still always stops after 2GB.

Firmware Version:‪1.3.0 0.9.1 / v0001.0 / Build 201207 / Rel.56223n / Hardware Version:‪TL-MR6400 v5 00000001
I can't find any settings in the admin to change this.

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#9
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Re:MR-6400 stops download at 2 Gb
2022-07-07 14:11:31
Dear TP-Link I have also had this problem occur today Firmware version 1.0.0 0.9.1 v0001.0 Build 210115 Rel.62618n Hardware Version TL-MR6400 v5 00000001 Online Upgrade 1.0.0 0.9.1 v0001.0 Build 210115 Rel.62618n When I try to download the TL-MR6400(EU) 5.0 20210611 file I get the message Error code: 4503 The uploaded file was not accepted Please help, - this has dramatically affected a project I was due to complete today that I needed to download 3 batches of 3-6 GB of data for. Thank you
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