TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?

TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-02 09:06:40
Model: TD-W8961N
Hardware Version:
Firmware Version:

My modem TP-LINK TD-W8961N  was working fine since yesterday. But when yesterday night, suddenly severse lightening occured... It stopped working. Now, No light is blinking. What to do to fix it? 

0
0
#1
Options
6 Reply
Re:TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-02 11:36:44

@Premkumar_Z 

Hi, have you tried to factory reset the modem? or plug it somewhere else to have a test?

And how long have you had the modem?

Thank you.

1
1
#2
Options
Re:TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-02 15:11:42

@TP-Link  Hlo.. Ya i tried to factory reset the modem but it's not responding. And I plugged it to other source also to test it but still not responding...no button is blinking. I have the modem since past 7 months. 

Fully confused what to do...Please help me. 

0
0
#3
Options
Re:TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-04 12:11:29

@Premkumar_Z 

Hi, I think it is time to contact the shop retailer to check for warranty service;

Thank you very much.

1
1
#4
Options
Re:TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-04 12:38:16

@TP-Link  Ya..i also want to apply for warranty as the product was under warranty for 3 years. But, I don't know what is the procedure..to apply for warranty. I bought the product from flipkart. Please guide me how to apply for it?? 

0
0
#5
Options
Re:TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-16 21:14:00

@TP-Link TD 8961N Model Modem  Sürekli olarak kopma yapıyor Reset Attım Düzelmiyor Garantisi vardır Servise Göndermek istiyorum

0
0
#6
Options
Re:TP-LINK TD-W8961N stopped working after lightening. No light is glowing. What to do?
2021-06-17 06:40:51

@Premkumar_Z Hello, 

If retailer could not help with the replacement, please contact our local support to check warranty :

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

0
0
#7
Options