Accepted WAN/LAN auto-sensing
Background:
There is a typical network topology:
Some users might notice that, once the internet service fails, they are no longer able to access the NAS server from the local network.
The cause of this Phenomenon:
When internet service went down and cable modem failed to provide IP address for Main Deco, both Ethernet ports on the main Deco would work as WAN ports to detect internet connection. NAS would no longer obtain an IP address from Deco.
Why do we use WAN/LAN auto-sensing on Deco?
For the Deco Mesh system, normally it would have more than 2 units and each unit has at least 2 Ethernet ports; It would be time-consuming and confusing to find out which port should be connected to the ISP modem. And supposing that the WAN port is fixed, once this port is broken, the whole Mesh kit would be useless.
Recommended Solutions:
- Given that the issue arises only when the ISP modem failed to assign IP address for the main Deco, once the cable modem recovered, the problem should be resolved. It is suggested to contact the ISP to restore the modem connection as a priority.
- The current workaround would be connecting the wired servers to the satellite Deco units, instead of the main one.
- And We have also implemented enhancements on certain models, ensuring that the WAN port remains constant as long as the physical Ethernet connection between the modem and main Deco is unchanged, even when there is no internet service from the modem.
- Moreover, It is also planned to support manually fixing a specific Ethernet port as WAN post on the Deco APP later. (Some models already support this feature, such as Deco X80-5G/Deco X20-4G)
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I emailed requesting a configuration file and I would write the code to resolve it. It's not that difficult to do so, I just need to see how it is programmed. I got nothing. I would assume it's using an open source platform or router such as opnsense to do the routing and the application would be hosted on Linux. But hey what do I know these guys don't fix an easy to resolve issue
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I wanted to share again my frustrating experience with the TP-Link Deco M5 (set of three), that I've been using for over a year. Unfortunately, my journey with this product has been far from satisfactory.
From the very beginning, I encountered persistent issues with the functionality of the mesh router set on every minor network disconnection. This has been an ongoing problem that I've endured for more than a year, and despite my best efforts to troubleshoot and seek assistance from customer support, waiting for a fix release for my HW version (V30), the issues remain unresolved.
Consequently, I recently decided to invest in a new mesh router set from ASUS.
Using it for a few weeks, I finally got the usage experience I was so looking for (stable network, no need to reset or reconfigure the network with any small disconnection), and the difference has been night and day.
I will not purchase another TP-Link product ever again.
I do recommend that the members of this thread keep on voting up on this issue, till management gets a hold of this or at least save other potential customers from this product experience (press on the 'Votes' icon left to the 'WAN/LAN auto-sensing' title, ask your friends to do the same).
Wish you all, the best
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I've been hampered by a variation of this issue these last few days. My Deco M4 pair have given a couple of years of great service. The Parental Control features in router mode are great so I never wanted to go AP mode. I've ended up in double nat territory to keep the features. No biggie.
On Wednesday I was watching Kodi around lunchtime and the film stopped. The NAS was uncontactable from my phone. I thought it was the NAS so went off up into the loft to check but it was pingable from another server so not dead.
Earlier that day I'd seen that the slave deco was offline and had gone to WiFi backhaul, then would go offline again. I removed the ethernet backhaul cable and plugged in a laptop to the cable. Got a 169. address. Something up with the cable or switch was my first thought. Or the Vlans needed for Guest WiFi had gone bad.
There was also an available firmware update which i applied. Didn't fix problem.
Fast forward several hours and lots of cable pulling and googling for "wired clients don't get ip address from Deco, but wireless do" and "wired clients isolation" and I stumbled upon this thread.
So in my scenario, wireless clients could access the internet with no issues (so internet was available) but wired clients could not, even with available internet. And wireless clients could not see wired clients, even those with static ip addresses. And vice versa.
I was able to, temporarily, resolve the issue (thanks to this thread) by switching the lan ports around on the main deco when the problem occurs. Presumably this resolves the autosense problem being discussed here. I had less success in just removing and reconnecting the ethernet cables... that would work occasionally ... but swapping then around fixes immediately.
Removing the slave deco entirely from the setup did not resolve the issue. Issue had returned by the next day. At least I had a workaround of swapping the cables.
Today i have made the slave deco the main and the main the slave in the app and switched locations, thinking maybe there was an issue with the main Deco. So far so good.
I'm am seeing that the Deco App can't find the network from time to time without a reboot, but the internet and wired to wireless connectivity is looking better (for now) and no drops
Not sure I'll be sticking with Deco going forward though. Does anyone know of a mesh that has similar parental controls but better configurability of vlans, ssids etc. at a similar price point?
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@TP-Link Please fix this.
I only have one main Deco X20 (no satellites). I have the modem and one switch connected to the Ethernet ports of the Deco. When internet goes down, all the wired devices (connected to the switch) stop working. I can't access to my NAS anymore.
PLEASE ALLOW US TO SET A FIXED WAN PORT. Make that option Advanced if you want. But it's really unacceptable to lose LAN connectivity when internet goes down, it just doesn't make any sense.
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Exactly the same issue on deco be85.
Serously, I don't understand the time use by tp link before taking in charge this issue.
I hope it will be fixe asap, it's a CRITICAL issue.
Regards
erreur404
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