Accepted WAN/LAN auto-sensing
Background:
There is a typical network topology：
Some users might notice that, once the internet service fails, they are no longer able to access the NAS server from the local network.
The cause of this Phenomenon:
When internet service went down and the cable modem failed to provide an IP address for Main Deco, both Ethernet ports on the main Deco would work as WAN ports to detect internet connection. NAS would no longer obtain an IP address from Deco.
Why do we use WAN/LAN auto-sensing on Deco?
For the Deco Mesh system, normally, it would have more than 2 units, and each unit has at least 2 Ethernet ports; It would be time-consuming and confusing to find out which port should be connected to the ISP modem. And supposing that the WAN port is fixed, once this port is broken, the whole Mesh kit would be useless.
Recommended Solutions:
- Given that the issue arises only when the ISP modem fails to assign an IP address for the main Deco, once the cable modem recovers, the problem should be resolved. It is suggested to contact the ISP to restore the modem connection as a priority.
- The current workaround would be connecting the wired servers to the satellite Deco units instead of the main one.
- And we have also implemented enhancements on certain models, ensuring that the WAN port remains constant as long as the physical Ethernet connection between the modem and main Deco is unchanged, even when there is no internet service from the modem. Moreover, it is also planned to support manually fixing a specific Ethernet port as the WAN post on the Deco APP later.
The following models already support fixing the WAN port:
| Deco X80-5G Deco X50-5G Deco X20-4G Deco X50/X55_V1/V1.2 Deco X20/X60_V4 Deco X60_V3/3.2/V4.2 |
1.11.0 Firmware Platform Understand the Differences Among Deco Firmware Platforms
|
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@BadRouters which doesn't work !
the 'workaround' doesn't work, my deco's are setup as AP's and I have a router from another supplier running open wrt and my decos all go offline if there is no broadband/internet access
- Copy Link
- Report Inappropriate Content
FIX YOUR ROUTERS!
- Given that the issue arises only when the ISP modem fails to assign an IP address for the main Deco, once the cable modem recovers, the problem should be resolved. It is suggested to contact the ISP to restore the modem connection as a priority.
- The current workaround would be connecting the wired servers to the satellite Deco units instead of the main one.
Given that the BE65 model released last year, I expected it to have an option to disable auto wan sensing. But instead, I'm greeted with a mess. All 4 Deco models (M9+, X50 X68, BE65) I've owned have different settings and features, some have a Speedtest option while some do not.
Seriously, your workarounds are complete nonsense. No way I'm having a nas in my hallway or bedroom. ADDITIONALLY, THE WHOLE POINT OF A NAS IS SO YOU CAN ACCESS FILES EVEN IF THE INTERNET GOES OUT - WHAT'S THE POINT OF HAVING QUAD 2.5GBE IF I CAN'T ACCESS HOME ASSISTANT OR MY NAS WHEN THE INTERNET GOES OUT? I SERIOUSLY WOULD HAVE GOTTEN UBIQUITI IF THEY WERE SOLD IN MY COUNTRY.
The whole Deco “easy and simple plug-and-play” nonsense completely ruins the experience. Anything logical to have is stripped away in the name of “simplicity.” I would’ve recommended TP-Link routers to my family and friends, but Deco’s obsession with dumbing everything down just makes the whole thing a frustrating mess.
- Copy Link
- Report Inappropriate Content
I just thought to check this thread to see how long it had taken for TP-Link to fix this issue.
My last post was in July 2022. I can't believe they are still so incompetent (or just don't care in the least about their customers) to have continued to ignore this.
I gave up on TP-Link totally at that point and replaced my Deco M5s with an ASUS router (that has the ability to add to it as a mesh but that has not been needed yet) and have had not one single problem from that day.
I binned the Decos as I was not going to inflict these on anyone else.
I would advise anyone that's having this problem with TP-Link to just jump ship now as I did.
- Copy Link
- Report Inappropriate Content
@TP-Link Wow, this thread is still alive. I will say it again: deco wont be fixed, because managed deco would be omada - and that will never happen because of pricing and market positioning. Im glad i returned mine in time (thanks to this thread).
- Copy Link
- Report Inappropriate Content
Information
Helpful: 159
Views: 115069
Replies: 326
Voters 157
