Hi,

I understand that if there are issues either with the router or the land line (and internet) the voice control of the light bulbs won't work and neither will the apps, but I don't get why I'm living in the dark until the issue is fixed. Ok, not in the dark, because some of the bulbs work, but not all of them.

Once the internet goes down, for whatever reason, shouldn't they go back to just being basic light bulbs that respond to the on/off switch? Well, they don't. 

Shouldn't it possible to soft reset temporarily ALL the bulbs (I have eight of them) at the same time, given the fact that individual soft resets don't work and I'm not willing to hard reset all eight of them and redo all the pairings?

Please help me get the lights back on (or the internet, but that's out of your hands, isn't it?)!